Navidium Shipping Protection
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Why Choose Navidium Shipping Protection?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
Free
Up to 50 Orders a Month, Automatic Installation + Expert Support, Claims Portal + Automated Claims, Shipping Protection Dashboard, No Rev Share. You 100% of collected fees, Compliant Auto Opt In Widget for Cart
Get Started FreeEssential
Up to 500 Orders a Month, Free Expert Installation, Live Chat Support, Claims Automation + Portal, Integrations with Subscriptions, Auto Fulfillments, No Rev Share. You 100% of collected fees
Choose PlanGrowth
Up to 1000 Orders a Month, Free Expert Installation, Live Chat Support, Claims Automation, Claims Portal, Auto Fulfillments, No Rev Share. You 100% of collected fees
Choose PlanEnterprise - Plus
Unlimited Orders, Free Expert Installation, Shopify Plus Checkout Widget, Live Chat Support, Claims Automation, Claims Portal
Choose PlanKey Features
- Advanced reporting capabilities
- Advanced customer capabilities
Customer Reviews
Have only just started using the app so don't have app-performance feedback just yet. But the customer service and support that the Navidium team provide is outstanding. They are incredibly fast at replying, they loop in multiple team members within the email chain and they are quick at troubleshooting. They coincidentally found a few minor bugs/glitches with our website and fixed it up happily out of good will too. Im sure the app will be great. Considering their level of support of great.
We moved over from a third-party shipping protection provider and have been really happy with the switch. Navidium gives us more control over the customer experience, and everything feels much more aligned with how we want to support our customers. The team has also been super responsive whenever we’ve needed anything.
Navidium has been a strong addition to our site. The app is easy to set up and integrates seamlessly with our store. It makes managing shipping protection straightforward. What stands out to us the most is how responsive the team behind Navidium is. They are quick to resolve any issues, which makes a big difference in day to day operations. The app is solid. The team is solid. We highly recommend it.
We’ve been using Navidium since 2024, and it’s been a great addition to our stack. It’s super easy to set up, and the biggest win for us is being able to manage our own shipping protection instead of relying on third parties. Keeping that revenue in-house while resolving claims quickly has made a real difference both operationally and financially. The customization options are also a big plus—we were able to match everything to our brand and control how it appears in the cart/checkout. Overall, it just works. If you want more control over shipping protection and a smoother post-purchase experience, definitely worth trying.
Quick support for any issues that arise.
Frequently Asked Questions
Shopify App Installs
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