Modalyst: Dropshipping

(UPDATE UPDATE REVIEW) I get a call from the local posted I owe postage of $2.19 for the Mom Jeans. I have to go to the post office to pick up the item and pay again. DO NOT DOWNLOAD THIS. THEY ARE HORRIBLE! VERY DISAPPOINTED. SHOPIFY GET BETTER USA DROP SHIPPERS PLEASE! (UPDATE REVIEW!) I thought I would give this one more try. I ordered the mom Jeans as a sample and then 5 days later it was processed. Then takes over a week to get my items. (8 days). The process is way too long. Still waiting for the Jeans to be delivered. If my customers would have to wait this long? The question is I thought this was USA drop shipping I guess it is not. Sorry Modalyst. I can not do a try 3. Very disappointed. Shopify needs more USA dropshippers for our online boutique businesses. (ORIGINAL REVIEW) The site is easy to use! Everything looks cute! This is the first time using Modalyst and very disappointed. I ordered the Maroon Sunglasses as a sample item. 1) The item arrived by USPS and I had to pay for additional postage in order to receive it (this is not good for potential customers). You had the items weight at 8oz and via USPS states it was 10 oz. I had to pay $2.19 2) The items received are incorrect. I ordered to Alicia Maroon Sunglasses and I received some weird hot pink & zebra print sunglasses. Nothing at all close to the glasses I have listed on my website. (again this is not good for potential customers). Please change my mind that this is not how all your products are being sent out & delivered?

I’m very impressed with the private label program so far. It really personalizes products to your store (which I find is one of the challenges with dropshipping). I do wish there were more private label options as there’s only one company (activewear) so far.

Looking forward to working with your platform and especially the private label program you offer with Savory Active. All of the products you offer on Modalyst look like high quality.

Modalyst is one of the better apps I've seen on the marketplace, meaning the app quality and usability is actually good. The problem I have with Modalyst is with their vendors/suppliers, the product they offer to Modalyst and with how bad the product data is. Most of the "premium/brand name" products only have 1 qty (always less than 3). I contacted Modalyst support due to a product data issue, and the support team was very responsive. The vendor/supplier was a joke though. Their response was "we apologise for this inconvenience but our softwear hasn't all commodities categories. We can't change your decision but kindly note all e-commerce customers usually pay their attention at the pictures (not always at written words)." I'm deleting the app now. What's the point of a good shopify app if the there isn't very much product to sell and especially if the product data is terrible.

An absolutely HORRIBLE site/app, customer service, and tech team. I had the unlimited plan for 3 years now  - paid $35 monthly payment each month to drop ship  - One day they announced they are no longer working with THE MAIN supplier I had used  - Meaning I can't import more items form this supplier but they promised all my imported items ( 15,000 ) will still be synced, And they said  I still have to pay the full $35 for this service ( although I can't import any of this supplier items anymore ).  I had kept paying full price because  I wanted my 15,000 items to be synced with real stock quantity, And then I started noticing  the  orders my clients had placed at that time ware out off stock in the supplier website -  And I couldn't fulfill them - had to refund money to all my customers,  - I had complained to Modalist customer support -  and was told that the supplier had blocked them  - They are sorry - they can't sync with their stock anymore - Meaning I kept paying for service for 2 full months and got NOTHING . I asked for a refund for this period of time  - and they agreed  - but never got it till today ( it has been 4 months now )  - Also I demanded to stop the recurring payment for my unlimited plan - they said in order to do that I need to downgrade my plan - I tried  to do that but got an error that I will need to delete all my 15,000 items ( that I had to spend A LOT  of money on SEO to promote them by then) Oviusley I refused to delete them - their customer service told me  - "that's weird - I will take "care of that for you And guess what -  After one hour  - I saw only had 7000 items left in my shop !!!!! I had contacted them said "Stop deleting my items ASAP"  - they said " you wanted to downgrade your plan, didn't you? And then they apologized When they realized what happened and promised they will stop the process and will upload all my DELETED items back - And after 2 hours I took a look saw 0 items on my shop!!! THEY HAD DELETED ALL MY HARD WORK  - and made me lose a lot of money !!!!! This is the WORST EXPERIENCE i had ever had by far !!!!!!!!!!!!!!!!!!!!!!!! If you want to build a successful online dropshipping Buiseness S T A Y A W A Y!!! There are much better apps with great and professional customer service like "Oberlo", "Aliexpress  ". Do your self a favor and never go with Modalyst!!!!