LVK Logistics

Give Bela a raise. I use shiphero fulfillment every day and she is the go-to person every time I run into issues. She knows what she is doing and is pleasant, and more than efficient with her work. Huge thank you to Bela for the daily help! Show more

ShipHero has been far and away the best fulfillment center I've dealt with. Their software is amazing which makes a huge difference. Also their support staff are always ready to help. Hats off to Bel and Clara - they go above and beyond to help me when I make mistakes (they're generally my fault haha). I wouldn't go with anyone else. Show more

So far so good! We sent some inventory into ShipHero to try their fulfillment service out. We had some specific requirements for packaging that had to be worked out, but once they were worked out, everything has gone smoothly. Clara is absolutely wonderful and gets right back to you right away to resolve any issues that may come up, and Andrea was great in getting us set up initially. Of course, the basics need to be covered with any fulfillment service, but the great service has made me more confident in handing over a key part of our customer experience. We will be sending more and more inventory to ShipHero as our business increases! Show more

ShipHero is a great service. I honestly had a sync problem with their software when they first received my inventory, which caused a few orders that were already fulfilled in my store to be shipped by them again. But I have to say that their support was quick and very attentive helping me solve this issue. They are available through direct intercom chat during all traditional working hours, and they go above and beyond to make sure they are addressing all your issues properly. The logistics part is also excellent. They ship your orders quickly (most of the time on the same day) and I had no issue with a single shipment from them. So congrats on that area as well. If you want my constructive feedback, I would say you should make your dashboard software more clear. Sometimes it is hard to understand exactly how many units you have on hand in the warehouse. Also, you could implement a ton of other features like a more detailed 'out of stock prevision' and many other useful features. Anyways, that's just my opinion. Again, shoutout to the customer service girls, you were awesome 100% of the time, this really makes all the difference. Show more

Great customer service! It also helped me with faster and cheaper shipping! I would definitely recommend this app. Show more