Loox ‑ Visual Product Reviews

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Great app, also great customer support. Their customer support team was great to deal with, particularly Rotem, the customer support engineer and Aya, in customer support. The only issue I have is with the functionality and that you can't offer an incentive for text only reviews, just if the customer provides a video or image with their review. I can see the benefit of only offering an incentive for video/images, but it should be a choice depending on the businesses' situation. Other than that small thing, it's a great and simple app to use, with lots of good features and excellent customer support!

Loox is an absolute must-try! It's got all the jaw-dropping features I need to take my business to the next level. And let me tell you, Laurence from their customer service team is an absolute rockstar! Show more

Stellar 5/5 support from Aya and Tal. Should be a bit easier to customize the language text strings for some of the stuff like unsubscribe links in e-mails and so fourth. Therefore 4/5 total.

A little annoying that the review widget for their app is in your face constantly from the start, but so far this is a very easy app to use.