Loop Subscriptions

ReStockIt has been very pleased with the functionality of Loop Subscriptions and the support provided by the Loop Team. They continue to make improvements to their solution, and listen to the needs of their partners.

Fantastic subscription app! We use this app to run all of our subscriptions - we use it for product swaps, upsells, and free gifts each month. Very easy to use and to set up. We were previously using Seal Subscriptions and the white glove migration from there was seamless (thanks to the Loop team). Now, we've been with them for over 6 months and we have monthly team meetings with Aayush, our account representative. He brings data on our account each month and ways we can improve. Super helpful!! We also have a dedicated Slack channel with their team for quick service if there is ever a bug. The only thing we wish they had is a better integration with Pagefly and a way to block cancellations for the first X days of a subscription. That would be a game changer for our brand to protect against customers who buy then cancel right away.

We've had a great experience with Loop Subscriptions! The app itself is well-designed, easy to use, and provides valuable data that helps us manage and optimize our subscription program. The analytics and insights have been particularly helpful for understanding customer behavior and retention. Beyond the functionality, their customer service has been outstanding—responsive, knowledgeable, and always willing to help. Anytime we've had a question or needed support, their team has been quick to assist. Highly recommend Loop Subscriptions to any business looking for a reliable and feature-rich subscription management solution!

I haven’t tried every subscription app out there, but I’ve used one of the big names, and it was a frustrating experience. I couldn’t even get started because the app was so difficult to customize, and their support was lackluster—like many SaaS companies, they were attentive until I signed the contract, and then their responsiveness dropped off a cliff. That wasn't the case with Loop. Their team stuck with me through two months of full customization, which included a major overhaul to accommodate a special bundle offer we wanted to run. Their customer success team was incredibly responsive and helpful every step of the way. If you don't need to do anything special/unique/different then your startup time should be way shorter - probably just a week or so. I was especially impressed with Loop’s API hub, which allowed us to create a fully tailored solution for our unique needs. Fast forward 10 months, and the app is running smoothly. Good ecomm SaaS apps are hard to come by, but Loop is one of them.

So impressed with Loop subscriptions and all of the amazing support and customer service. They were a brilliant help getting us launched and if i've ever encountered a problem they are always on hand on live chat and reply instantly. I would not hesitate to recommend this service to anyone