Loop Returns & Exchanges
Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Insights
About Loop Returns & Exchanges
Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Insights
Key Features
- Advanced workflow capabilities
- Advanced sales capabilities
- Advanced customer capabilities
Shopify App Installs
Frequently Asked Questions
What is Loop Returns & Exchanges?
Automate your returns management to reduce costs, retain more revenue, and drive customer loyalty. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. Your brand deserves better returns. Our automated platform drives customer lifetime value and saves more sales by creating a shopping experience inside the returns experience. We help brands improve their customer retention, their upsell value, and make returns stress-free for their shoppers. Get better returns with Loop. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Insights
How much does Loop Returns & Exchanges cost?
Loop Returns & Exchanges offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Loop Returns & Exchanges easy to set up?
Yes, Loop Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Loop is an impressive platform that is designed to be easy to use for both internal teams and customers. The software is highly intuitive, and it doesn't take long to get up and running. The platform's ability to provide quick and accurate responses to queries is truly remarkable, and it helps to save time for everyone involved. For small companies, in particular, Loop is a valuable tool that can help to streamline operations and maximize profits. The "Shop Now" feature is one example of how Loop has helped our business generate revenue. This feature makes it easy for customers to purchase products or services directly from the platform, without having to navigate to another website. Overall, Loop is an impressive platform that offers a wide range of benefits for businesses of all sizes. Show more
Loop was the exact Returns / Exchange platform that we were looking for. As a small team of two, manually responding to @info emails just to quickly provide someone a return label was very inefficient. Our Onboarding Rep, Adam, was also extremely helpful and gave us genuine industry standard advice, and pointed out some discrepancies in our T&C. As I'm sure most of us Shopify admins know, managing Exchanges in the Shopify platform is such a headache. It's either a return for refund, or you are messing around with manual inventory adjustments and sending Shipping labels from 3rd party shipping apps. Loop comes in and does exactly what you'd expect and makes the process easy, and all in the 'Orders' page. Our customers seem to appreciate it too, we rarely get a hiccup with Loop, and if we do, it was often a customer input mistake. Do be prepared to sign up for the top two pricing levels though for the best experience. The lowest pricing options are petty limited, and you'll find that out pretty quickly. Show more
The onboarding was thorough, knowledgeable and just a pleasure to work with kind people who actually seem to care. The platform is great and we are happy with the response time and resolutions from the support team. Would recommend! Show more
We've been looking at installing Loop Returns for a few years now and was finally able to do it using the Starter Package. We are looking forwarded to continuing with Loop as our company grows and we are thankful the app has room to upgrade as well. Right now we average 30ish returns per month and this app is extremely helpful. Setup was great and their customer service team is extremely helpful. Would recommend! Show more
They did not help with our onboarding process. The system does make it easier for customers to submit for returns, but if you're needing exchanges across different prices/products that cost extra. It caused more headache with our backend systems than it solved problems. Show more
Get Loop Returns & Exchanges
View on Shopify App StoreCategories
Alternatives to Loop Returns & Exchanges
Target Millions of High-Quality Shopify Stores
StoreCensus gives you precise targeting to millions of Shopify stores. Spend less time guessing, more time connecting.
Discover StoreCensus