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Loop Returns & Exchanges

4.7(Reviews)

Automate returns, claims, tracking, and fraud prevention to boost loyalty and grow revenue. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Analytics

Key Features

  • Advanced integration capabilities
  • Advanced analytics capabilities
  • Advanced workflow capabilities
  • Advanced customer capabilities

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 36
1 installs
Mar 10
26 installs
26
Mar 17
8 installs
8
May 19
1 installs
Aug 25

Pricing Plans

Offset

Free

Returns software, US return shipping labels, Return Bars, Advanced features, Package protection, More at link below ↓

Get Started Free

Essential

$155 / month

Unlimited destinations, Automated return policies, Carrier rate shopping, Workflows, More at link below ↓

Choose Plan

Advanced

$340 / month

Full Essential plan, and, Shop Now, Instant exchange, Bonus credit, Fraud prevention, More at link below ↓

Choose Plan

Frequently Asked Questions

What is Loop Returns & Exchanges?

Automate returns, claims, tracking, and fraud prevention to boost loyalty and grow revenue. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. Loop helps DTC brands deliver stress-free returns, exchanges, and real-time tracking that keep customers coming back. By automating the messy work after checkout, Loop converts more orders into revenue and increases LTV while creating a seamless post-purchase journey that builds trust and loyalty. With deep integrations across different tools, Loop ensures every order, return, exchange, claim, and resolution is faster, simpler, and designed to grow your brand. more Optimize return costs with Workflows, Logistics, Point of Sale, and more Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges Protect against return fraud using Workflows, Custom Rules, and Blocklists Provide a premium experience with at-home pickup and simple, self-serve returns Build confidence with Tracking and learn about shopper behavior with Analytics

How much does Loop Returns & Exchanges cost?

Loop Returns & Exchanges offers multiple pricing tiers to fit different business needs: Offset: Free, Essential: $155 / month, Advanced: $340 / month.

Is Loop Returns & Exchanges easy to set up?

Yes, Loop Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

LOOP makes our day-to-day processes so much easier. Special thanks to Adam N. for always being super friendly and acommodating. It's seldom that anything goes wrong with LOOP, but you can guarantee that if you need help, you've got the best that you could hope for! Thanks LOOP, and thank you Adam! We're very inspired with this level of care and service. :) Show more

March 4, 2024
5.0

The customer service at Loop is great! Super attentive and quick to respond and find a solution for you. Show more

February 29, 2024
5.0

Rece, was so very helpful. She explained things so well with a step by step explanation. So very appreciative for her help, so that I could help my customers better with their questions. Love using LOOP!! Show more

February 23, 2024
5.0

We have been a long term client with Loop for close to 3 years and very happy with the platform. The experience is excellent and they are continuously releasing updates to improve this for both client & customer. The support level from the Loop team has been outstanding with regular business reviews to uncover opportunities & highlight performance vs industry averages. We love the analytics feature that enables our team to realize revenue impacts and provide data insights into return reasons. Show more

February 22, 2024
5.0

Loop has been a great returns partner and returns solution for us! We had the opportunity to work with them while they were developing their POS app which has resolved a lot of return problems we were facing in store. Their support is also great working to help resolve any issues quickly and efficiently. Show more

February 20, 2024

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