Listrak: Email, SMS & Identity

My ten-year partnership with Listrak has been defined by consistent performance and steadfast support. They guided us through three website migrations and a merger, and throughout every transition, they remained dependable and attentive. Their customer service has truly become the standard by which I evaluate all other partnerships. My account representative, Tattie-Grace, is exceptionally responsive and always available when I need guidance. The support chat and call teams are equally impressive, knowledgeable, timely, and genuinely committed to resolving issues. One of the aspects I value most is Listrak’s dedication to continuous improvement. They never seem content to stand still; they evolve their platform as the marketing landscape changes. I particularly appreciate the Journeys functionality, which allows me to manage all channels within a single, streamlined workflow and makes it easy for me to oversee three separate brands without complication. Overall, I am grateful for the strong, long-standing relationship we have built. Listrak has consistently demonstrated reliability, innovation, and a true commitment to partnership.

Working with Listrak and Shopify has been a seamless experience for our team! The integration has been smooth + reliable, making it easy to connect our store data directly into Listrak. Great solution for any Shopify brand looking to elevate retention marketing.

Listrak is an excellent partner. Intuitive platform to use. It's easy to get your SMS and email subscribers enrolled through pop ups, landing pages, etc. Campaigns (triggered, broadcast, etc.) are simple to build and can be sent to the right audiences at the right time. Their team is with you all the way to give advice, feedback, and support to help your programs succeed. Show more

We have used Listrak for email for several years now because we love how customizable it is. The customer support is also wonderful! Our dedicated Customer Success Manager, and the support staff through their direct chat feature, seems to respond almost immediately. We are able to do pretty much anything we can imagine with email because their team is willing to help us to figure out how to do things that may be a bit more technically difficult. The amount of data they ingest and allow us to utilize is also so great that we've been able to use them + Shopify, while not having to purchase an additional CDP. Other businesses may be different, but the point is, their data, reporting, and segmentation abilities are everything we've needed. Show more

Listrak has been a fantastic tool for us at Perfumania. It’s super easy to use, with detailed analytics that really help us understand our campaigns. The email tools make creating and managing campaigns a breeze, and the personalization options have boosted our conversions. Our Listrak rep has always been beyond amazing, and the whole team is always quick to jump in and help us get the most out of the platform. We’d highly recommend Listrak to anyone looking for top-notch support in email and SMS marketing. Show more