Junip Product Reviews App & AI

Junip is a 5-star review platform. Over many years, we had previously used Reviews.io, Stamped.io, Shopper Approved and Yotpo. We switched to Junip in 2022 partly because of the DEEP, DEEP integration with Klaviyo, as well as the on-page widgets (display UGC/reviews on site). It is also a very lean app -- page speed is not a concern as it was with other apps. The few times we needed support team, they were fast and professional. Can't say that for the others. We've been with Junip now for almost a year and we are thrilled with the product, and the opt-in rate for the review survey exceeds all other apps we had used. 5-stars! Show more

I love how easy and seamless the Junip set up was. It was super easy to transfer from our previous review app without interruption. I am very satisfied with the app! Show more

Edit: still using Junip, it is hands down the best review app. We have been using Junip for more than 6 months and are delighted with how it has been working for our shop. We switched to Junip from another app we had used for years, and the difference is striking. First, Junip's admin dashboard is incredibly intuitive, uncluttered, and easy to navigate. Second, it's super easy for the customers to leave a review at any point after a purchase (not just after an email prompt). Third, the customer service is absolutely stellar. Most questions we had were easily answered with a search through the help docs. What wasn't found in the docs was resolved by chat. The Junip team is friendly, capable, and super quick to reply via chat. Lastly, the cost is very reasonable. We switched to Junip because we wanted an app that was more user-friendly both for us and our customers, and liked that Junip is a small business with a small team - just like us. We got everything we hoped for and so much more! Show more

So far, my experience has been pretty good. I really like how robust the process is for users to easily upload media from their phones. Show more

Amazing service. Marcus is always 5 steps ahead. He made leaving reviews for customers so easy, and now we're getting so many positive reviews! Very professional and always on time. Show more