Intuitive Shipping

The Intuitive customer support team is great, they'll walk you through complicated shipping settings and make sure you get things set up the way you need it. Great walkthrough videos, 1 on 1 customer support, and quick responses through email. Paul at Intuitive was especially helpful. Show more

We have chosen to work with Intuitive Shipping on our eCommerce store as we needed to work with actual shipping cost based on product dimensions. Intuitive has made it easy to get up and running. That and their onboarding and support was a pleasure to work with! It has been a breeze to schedule zoom calls and go over details of our set up. I've done three calls, one was an introductory/demo and two calls to review our set up and ensure all was good for launch. I had a question just the other day over email, and support got back quickly and helped to adjust things. You can tell a business cares when it puts in this kind of effort. I love the intimate feel of working with their support, I worked with the same person each time and she recalled my business and set up. Previously I used another rate calculator app that used actual dimensions, that company was good too, however what won me over with Intuitive Shipping (similar price) was the user interface and support. I can import/export information easily. I can customize. And as our shipping needs evolve I can see how their scenario builder will enable us. We also use ShipStation so we appreciate the ease of connecting to that. So, if you are growing or need something more than what Shopify offers, you really should look at Intuitive. Show more

Brandon in Support is wonderful. He walked us through a demo and was available to help with testing once we were ready. Any issues received attention right away. Quite happy so far. Show more

Great App, Great Support, highly recommended. Show more

The Intuitive Shipping app is the literally the Swiss Army Knife of shipping apps! If you’re looking for a new shipping app, look no further as this app – for all intents and purposes – does it all and does it well. And, if it doesn’t, as was our case, Intuitive worked with us to develop the functionality to do what we needed it to do. The UI is straightforward, providing clear options and condition selections to create useful and efficient shipping scenarios. Also, the support from Intuitive is unparalleled. We had an issue recently and the support team was both responsive and persistent. They determinedly helped us both identify the issues and provided guidance to resolve the issue quickly and completely. I can’t say enough good things about Intuitive and its support team. From training to support, this is a professionally run team and a great value to solve your shipping app requirements. Show more