Inkthreadable: Print on Demand

We chose Inkthreadable as we were keen to use a UK based supplier. However, we experienced numerous issues with quality, errors in fulfilment and poor customer service. Whilst customer service is prompt, you are left with the distinct impression they do not really care – or do anything meaningful to help. Christmas was a particular low point as they failed to meet their own delivery guidelines. Promised service improvements never materialised – and we have now closed our account having decided it is simply too risky to place the reputation of our fledgling online business in this company.

I used these guys for around a year. I really wanted to like them, as a UK based print on demand supplier. In fairness, the print quality on some T-shirts was pretty good. The app, payments etc.. was all very simple to use. The issue was always delivery speed - which was hopeless. They always promise that orders will be dispatched within 3-5 business days. Whilst I had a few that went in that time, the vast majority went way past that. in fact I had some orders waiting A MONTH before they were shipped. This is isn't acceptable, and damaged our business. Thankfully I'm now in the position where I can buy in stock in bulk, so no longer need to use Inkthreadable or a print on demand supplier. Would I recommend these guys, unfortunately, no, I wouldn't. Not until they speed up their production process significantly.

So far so good. Been using inkthreadable for about a month now and their app integrates brilliantly and make it easy to choose what garments etc we print our t-shirts on. They have a great range!