Growave: Loyalty & Wishlist
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Why Choose Growave: Loyalty & Wishlist?
Reduce Support Tickets
Automate customer communications and reduce WISMO inquiries by up to 40%
Branded Experience
Create fully customized tracking pages that match your brand identity
24/7 Support
Get help whenever you need it with round-the-clock customer support
Pricing Plans
FREE
100 orders/month (500 total orders), Loyalty points program, Wishlist, Product Reviews, Data imports/exports, Growave branding, 48hr email support
Get Started FreeENTRY
Advanced rewards, Referral program and fraud protection, Nudges (on-site reminders), Review request email series, Shopify POS and Shopify Flow, +1 integration (e.g. Klaviyo), Customizable emails, 24/7 email support
Choose PlanGROWTH
VIP Tiers program, Dedicated loyalty page, Shopify POS Loyalty QR, Account extensions & Review attributes, Points expiration & Gift cards, Back-in-stock wishlist emails, Instagram UGC, 5* Onboarding, 24/7 email/chat support
Choose PlanPLUS
Checkout extensions, Headless: API & SDK, Loyalty page custom design, Custom reward actions, Unlimited integrations, Customer success manager, Dedicated launch plan, 24/7 email / live chat / phone support
Choose PlanKey Features
- Advanced marketing capabilities
- Advanced support capabilities
- Advanced customer capabilities
Customer Reviews
Professionalism, speed, efficiency — everything is perfect! Thank you.
A reliable and feature-rich app. We have relied on Growave for the past year, and it has exceeded our expectations. The customer service is top-notch and always supportive. Thank you to the whole team!
From the beginning of our 12-month journey with Growave, they've overpromised and under delivered. At the time we chose to install their app they had assured us the most important features we needed were going to be released within the next 30 days. Those features took another 180 days to be released, and even then, they weren't what had been described to us in our initial discussions. To make matters worse, Growave appears to have been caught entirely unaware and unprepared when Shopify required them to have a separate app for B2B and DTC stores last year. As a B2B store platform we were told by one of their employees that we needed to push an update to our store for their app. Once we did so, we lost the entire functionality of the app, along with any history or reporting from prior transactions. It appears to us they instructed their employees they needed to force all the B2B stores off their DTC app, and hadn't yet begun to build a B2B replacement app. In the months since, while attempting to work with their team to fix the problems they created - they've given our customers double the number of rewards they were supposed to have; their app has on multiple occasions allowed their discount coupons to be used multiple times on separate orders; and to this day we're still unable to download any of our store's reward data, with it taking multiple days to get the information sent to us from them. This app has cost thousands of dollars in erroneous rewards given out along with the hundreds of hours required by my team to investigate and attempt to rectify the many problems their app has created for us.
The onboarding experience has been wonderful. The Growwave team were dedicated to the success of our Loyalty Program launch and assisted us every step of the way. Their extensive customisation options suit our business perfectly and the support has been exceptional.
Ottima assistenza. molto cordiali e mi hanno supportato in tutto. bravi!
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