Gooten: Print on Demand

For the most part, I've been very satisfied with their service. I've been using Gooten for about a year now and it's been great! The support usually responds within a day which is pretty amazing compared to other providers I've used. The only small issue is that processing sometimes takes up to 5 business days but other than it's been a smooth process on every order. Note: I've only ordered canvas posters from them.

Four stars for the Gooten app and the ease of use within the website, pricing for products, etc. My samples came and while I'm going to change providers for a few of the products, this has less to do with Gooten and more to do with how detail-oriented the print providers are (the quality isn't what I'd send to my customers - minor issues like an untrimmed thread/mismatched thread color, card fold line consistently not lining up with site-specified photo requirements). I'm pleased with Gooten's app overall - if not for these issues with print providers I'd be leaving a 5 star review.

I often need specialty phone models and gooten is the only manufacturer that carries them. Luckily they are also very easy to work with and the customer service is great and personal.

we have chosen gooten as our preferred pod partner because of their great products and great support and our choice has proven to be great

In theory they are good, but the reality is the print quality is very average at best many times. The customer support is back and forth via emails which is not ideal at all for me....they should at least have the ability to do online chat support. Gooten is good for average print needs, but don't expect PRO lab quality results for higher end clients or anything because you will be disappointed I'm afraid. Definitely not a Bay Photo or anything for those that know. Good for the mass quality prints that don't require perfection.