fulfilmentcrowd

3EX.NET has simplified our business. We manage three platforms (Amazon, eBay and Shopify) using this superb software. We now have complete control, wherever we are on the planet to manage our business. The ongoing support offered by the developers, Exact Abacus has been immense with a dedicated account manager who is very responsive and supportive, providing ongoing training where necessary. Our stock is also fulfilled by the developers, Exact Abacus and so the software enables us to work in partnership simply and effectively, always having a live view of what is happening in the warehouse. It enables us to make changes to orders that have come in right up until the moment they are dispatched. We can check stock levels remotely, have constant updates of dispatched orders and confirmation emails are sent out to customers ensuring piece of mind for all parties. In summary, if you are looking for a powerful piece of software that will help to simplify the management your business then this is the software you are looking for. Show more

We have been using 3EXNET for many years, first with our own custom website and then integrating 3EXNET when we moved over to a Shopify Store. We could not operate our business as efficiently without this software and without any doubt 3EXNET cuts down the amount of staff we need to employ in our Operations Team, but most importantly streamlines everything and makes the team ultra efficient. Our orders automatically import into 3EXNET from Shopify and are automatically processed into what we like to think of different filing trays for the Operations Team. Back Order if there is a stock issue, Pre Picking if the stock is not in a picking location, Held for Credit if the order needs to be checked for potential fraud. Any orders that are good to go, automatically go straight through to 'picking' for the warehouse to print off and despatch. If the picker finds an error they can process the order into 'picking discrepancy' where Customer Care will be alerted and solve the issue. Picking bins have a configuration which means that orders are 'slot picked' so that 12 orders are picked at one time in just a few minutes. Products are scanned at the picking stage to confirm the right items are being despatched and so our error rates are practically '0'. These are just the tip of the iceberg, the benefits are too numerous to list in this review. But if you are processing any kind of volume of orders then I can't recommend this software enough. Show more