ClickShip | Shipping Platform

Great prices and fantastic customer service. Thank you so much, guys, for making our business possible! Show more

For someone who is starting out, the world of Shipping can be pretty daunting. This app integrated nicely with my particular shop setup . I liked being able to see the various carriers and rates all presented in one place. Also you could decide whether or not Clickship logged the order fulfillment for you. Definitely better rates available than I could get on my own as a small business owner! Some of the client communication parts of the app were not especially clear in terms of what they did, and also it was not easy to get a preview of their emails - but for the most part Shopify already takes care all of that in their automated email system for orders. I want to thank Anthony for giving me a walk-through. So far their customer support has been pretty impressive. Show more

App is good at displaying rates from multiple carriers and the integration with Shopify orders is great. Customer service from the company for things like invoicing and tracking is also very responsive. The app however still has a couple of annoying bugs in it that can trip you up and the technical support has not been good for those issues -- although the follow-up by a tech rep was prompt, it sounded like someone was reading from a script without an adequate answer and a couple of months later, the bugs still remain. We have managed to find workarounds ourselves after trial & error but lack of qualified tech support and the fact that the bugs are still there is somewhat disappointing. Show more

Amazing app and perfect for what I needed. Easy to use real-time rates in cart and very competitive! I find it helps me save the most with my Canadian and US customers. Rates are way better than Canada Post! And, faster delivery. I know this has helped increase my sales once shoppers hit the checkout and see the shipping prices so competitive. One feature I wish the app had was to allow me to use my PO Box address in place of my physical address, for customer privacy reasons. But other than that, this app is 100% perfect. LOVE the convenient pickup scheduling feature too. LIFESAVING for a work from home mom like me! Show more

WOW! Seriously some amazing shipping rates, we never thought we could offer services like FedEx at affordable rates to our customers. The interface is very user friendly and customer service has been fantastic! Show more