ClickShip | Shipping Platform

ClickShip is a small business game-changer! Their shipping rates are the best I've ever seen. Christine is my account manager, and she is super helpful. To be honest, at first, I thought there must have been a catch because it seemed too good to be true. But it really is this great! Highly recommend. Show more

Very good for getting reduced rates. Suzanne is fantastic with getting back on anything I email her on. When this whole covid 19 thing happened she reached out to check in and offer help and I really appreciated that! Show more

I ship some products, that are flat and can go in a bubble mailer, and others which need to ship in a box. Boxes are heavier than bubble mailers, so I need an app with a little bit of intelligence to get accurate shipping rates, or I will lose money on boxed orders. I have used other apps, and while they do work, the ones I tried did not all integrate well with Shopify, so I had to copy-n-paste all the shipping information onto the carrier's website, which was a hassle. Those apps were also pretty expensive. ClickShip is free (yes! really!) and integrates smoothly with Shopify and FreightCom (the shipping backend). It automatically imports your products, so all you have to do is to set up the product dimensions (hint: export the product list from ClickShip, edit the Excel sheet, import) and set up your box dimensions. Do note that ClickShip requires support for third party shipping rate apps/providers enabled with Shopify. If you pay annually (or longer terms), this is included for free. All you have to do is to write Shopify Support to have it enabled. If you're on a monthly plan, you may be able to get this feature for an additional fee (ask Shopify!). With this app I can now offer my customers discounted rates for FedEx, UPS, DHL, and others. I have ~40 products and it took me maybe 2-3 hours to get everything running to my satisfaction. Their customer support is there for you should you need help (someone responded to my chat within a few minutes). I have my stores set up to serve Canada Post rates directly from Canada Post (I have a commercial account with them) and FedEx/UPS rates via ClickShip. It works for me. I think ClickShip/FreightCom could support metric dimensions and weights better. Metric dimensions are supported, but the system defaults to US units, so a few extra clicks are needed for the conversion in the shipping process. It's not a big deal. Just a small annoyance that could easily be solved in software. I shipped my first UPS package this morning. I think it took, maybe, 3-4 mouse clicks from login to shipping label. And the actual price charged was the rate quoted to my customer. I like it! Show more

I am just so impressed with this app! It has saved us so much money and made the shipping process much easier. I love that it integrates seamlessly into the backend of our store and fulfillment. Customer service is top-notch! I have already recommended it to other businesses. Show more

For Canadian businesses installing this app is a NO BRAINER. Literally helped me save hundreds on shipping overnight. The app is very user friendly and full of useful features. I love the support I've received so far from Daniel and my Freightcom rep, Riaz. The fact that Shopify forces Canadian sellers to purchase Canada Post shipping labels using USD is perhaps the most ludicrous thing I've ever heard especially considering Shopify is a Canadian company. ClickShip solves that problem and so much more. Love love love this app. My website: www.gearscanada.com Show more