Easyship ‑ All in One Shipping

Update as at 26 April 2020: Gesselle and her team have been a great help and a real delight in assisting me on tracking down my DHL E-commerce parcel that would have otherwise been lost and I'm extremely grateful for that. Thank you to Ryan for trying his best to reply to my feedback as well! Easyship support has been terrific although replies can be a little slow so be patient with them! (: Show more

I use easyship for my fulfillment. Fantastic service and fantastic app. Much recommended! Very good rates and even better sync with my store! Show more

We've been using Easyship since we first launched. Working with Eric made the integration process pretty easy and he was great in helping iron out a lot of the silly mistakes I made in the early days (and even had some recommendations on shipping settings and services that were personalized to our situation). In the years that have followed, Easyship has proven to be a super simple and functional addition to our store, which lets us tell people that we ship anywhere that receives mail. The only downside with Easyship is that customer service can be slow at times and seems to be email only, which can add a day or two to responses. Show more

We needed to upgrade our shipping services on Shopify and Easyship was by far the best choice. We needed to switch in the middle of a large shipping rush and as soon as we signed up a representative reached out and made sure we had the right plan in place. A meeting was scheduled the very next day to make sure we understood the program and make sure it was set up and customized to fit our needs. We are now shipping out multiple items in the appropriate box and we are confident that the correct shipping rates are being applied. Show more

Horrible shipping solution. Riddled with bugs, it seems like there is a new problem every day. Customer service is unresponsive, or if they do respond they are unable/unwilling to help. Save yourself a giant headache and find a better company to work with. In response to EasyShip's reply to our comment. We brought up an issue with Amazon integration multiple times, and each time were told that they would reach out when their was a resolution. Every week for over a month I received an automatic response saying the ticket would be closed due to lack of my response. I would bump the ticket and receive a response of "thank you for the reminder, we are waiting to hear back from our team". Nothing ever got taken care of. EasyShip has reached out to me multiple times to get this review removed, but has made no effort to show the issues I brought up were actually resolved. Show more