Uplinkly Digital Downloads

If I could give this app 10 stars, I would. Easily the best app and customer service experience I've had so far on Shopify. The app itself is a dream for adding digital downloads to products. It's easy to use and understand, with lots of options that were important to me such as 1) using links instead of uploading files; 2) being able to edit the titles of downloads; 3) and making downloads available at checkout. But what really blew me away was Michael's support. He went above and beyond to make my downloads both look AND function exactly as I wanted. He was quick, responsive, collaborative, and genuinely willing and happy to make ANYTHING work. If you need to deliver digital files to customers, don't bother testing out the other apps. This one is a true gem! Show more

The Uplinky app is fantastic, but my comments will address how amazing and selfless their customer support is, because I cannot think of a single customer support experience in my life, where an agent has done so much more than helping with the issue I contacted them about. Needless to say, I highly recommend Uplinky! Show more

I used the app to upload quilt patterns to my Sweet Waddy Jane shop. Michael stuck with me as we problem solved through an error I made when originally uploading the file. It's all fixed, and his patience, competence and persistence was much appreciated. Show more

This is simply the best download app on shopify and I've pretty much tried or tested every single one of them. I'm selling PDFs and it provides everything I want, from file encryption to PDF stamping. I had a few problems with a security setting (acually an Adobe Acrobat reader bug) and Michael sorted it out very quickly. The support on this app is amazing. I can't recommend it enough if you want to sell PDFs with very good security against copying. Show more

Simple and highly configurable. Michael was great at helping us with an order status issue we were encountering Show more