DC: WhatsApp Marketing + API
Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. more Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
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Key Features
- Advanced automation capabilities
- Advanced marketing capabilities
- Advanced sales capabilities
- Advanced support capabilities
Shopify App Installs
No install data available
Pricing Plans
Startup
Support Inbox: WA, IG, FB, Email, Chat, WhatsApp Broadcast Campaigns + Catalog, Abandoned Cart & Checkout Recovery on WA, COD Verification & COD to Prepaid Flows, Chatbot, Self-Service Widget, Mobile App, Free Green Tick Application, Shopify Flow Workflows Integration, GPT AI Assistant (10,000 free tokens/mo)
Choose PlanStartup
Support Inbox: WA, IG, FB, Email, Chat, WhatsApp Broadcast Campaigns + Catalog, Abandoned Cart Recovery on WhatsApp, COD Verification & COD to Prepaid Flows, Chatbot, Self-Service Widget, Mobile App, Support + Marketing ROI Analytics, GPT AI Assistant (10,000 free tokens/mo), Optional: Back in Stock Alerts ($10/mo)
Choose PlanScale
Everything in Startup +, 20 Team Members, 10 Support Channels, 3 Shopify Stores, Free Green Tick Application, Shopify Flow: Custom Workflows, 1:1 Personalised Onboarding + WA Support, Optional: Back in Stock Alerts ($20/mo)
Choose PlanGrowth
Everything in Scale +, 50 Team Members, 25 Support Channels, Unlimited Shopify Stores, Dedicated Account Manager, Done For You Onboarding, Email, WA, Google Meet Support, Optional: Back in Stock Alerts ($30/mo)
Choose PlanFrequently Asked Questions
What is DC: WhatsApp Marketing + API?
Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. more Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
How much does DC: WhatsApp Marketing + API cost?
DC: WhatsApp Marketing + API offers multiple pricing tiers to fit different business needs: Startup: $29 / month, Startup: $49 / month, Scale: $99 / month, Growth: $299 / month.
Is DC: WhatsApp Marketing + API easy to set up?
Yes, DC: WhatsApp Marketing + API is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
The app is a bit technical but the customer support from the team is good & hands on however, I would definitely recommend some changes/upgradation - The automation WhatsApp chat should show in the dashboard so the WhatsApp data/contact details of customers would be collected much more conveniently - It should be easier for a customer to give submit review (love this feature on Zoko. You guys should definitely check it out) -
Very satisfied with Delight – it’s great to have all email channels, including social media messages and WhatsApp, combined on one platform. We’ve been working with Delight for several years and have never had any issues. The support is fantastic.
Love the app, works great and a great service as well from the delight team.
I switched from Wati to DelightChat, and the overall experience has been great, with better features and excellent customer service.
Amazing app, amazing support! Been using this for 2+ years now for my business and some things I love about it are: Ease of use Dedicated support Prompt action
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