DC: WhatsApp Marketing + API
Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. more Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
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Key Features
- Advanced automation capabilities
- Advanced marketing capabilities
- Advanced sales capabilities
- Advanced support capabilities
Shopify App Installs
No install data available
Pricing Plans
Startup
Support Inbox: WA, IG, FB, Email, Chat, WhatsApp Broadcast Campaigns + Catalog, Abandoned Cart & Checkout Recovery on WA, COD Verification & COD to Prepaid Flows, Chatbot, Self-Service Widget, Mobile App, Free Green Tick Application, Shopify Flow Workflows Integration, GPT AI Assistant (10,000 free tokens/mo)
Choose PlanStartup
Support Inbox: WA, IG, FB, Email, Chat, WhatsApp Broadcast Campaigns + Catalog, Abandoned Cart Recovery on WhatsApp, COD Verification & COD to Prepaid Flows, Chatbot, Self-Service Widget, Mobile App, Support + Marketing ROI Analytics, GPT AI Assistant (10,000 free tokens/mo), Optional: Back in Stock Alerts ($10/mo)
Choose PlanScale
Everything in Startup +, 20 Team Members, 10 Support Channels, 3 Shopify Stores, Free Green Tick Application, Shopify Flow: Custom Workflows, 1:1 Personalised Onboarding + WA Support, Optional: Back in Stock Alerts ($20/mo)
Choose PlanGrowth
Everything in Scale +, 50 Team Members, 25 Support Channels, Unlimited Shopify Stores, Dedicated Account Manager, Done For You Onboarding, Email, WA, Google Meet Support, Optional: Back in Stock Alerts ($30/mo)
Choose PlanFrequently Asked Questions
What is DC: WhatsApp Marketing + API?
Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. more Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid
How much does DC: WhatsApp Marketing + API cost?
DC: WhatsApp Marketing + API offers multiple pricing tiers to fit different business needs: Startup: $29 / month, Startup: $49 / month, Scale: $99 / month, Growth: $299 / month.
Is DC: WhatsApp Marketing + API easy to set up?
Yes, DC: WhatsApp Marketing + API is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
We were looking for more advanced and easy-to-use customer engagement platform. DelightChat was a good choice and if anyone is looking for Omnichannel solution, I highly recommend it! Show more
This is app has a good interface. I've faced difficulties with other apps and have found this to be the best out of them. Show more
Needed an app to see all my user queries from social media and emails at one place. Delight chat does exactly that and also has a seamless integration with shopify. Thanks to Baz for helping me set it up with ease. Show more
The Nestery is an Indian marketplace for children's and parenting products. With over 300+ vendors and a large customer base, we moved from Freshdesk to DelightChat in April, so we could have all members of our rapidly growing team on one system to address any queries from customers, vendors and all other stake holders. Working with DelightChat has been a really great experience. Whatever initial hiccups we experienced were immediately sorted by Sankalp and Preetam's team. What we like: 1. Widget on website - Has made customer support more visible and accessible to our customers. 2. Inbuilt Fast replies and Shopify syncing - They sync with Shopify seamlessly and have inbuilt replies with dynamic fields for a lot of the repetitive queries that a customer tends to have in Ecommerce (Where is my order?!). 3. Costing is not per user and hence, more economical for small businesses who are scaling up. What we are hoping to see in their next update: 1. A hyperlink that we can share to the widget for queries on channels like Insta DMS, which does not yet link to DC 2. Insta DM integration (coming by June end from what I hear). Biggest plus of all - Their team is super responsive and easy to access on Whatsapp. Thank you Sankalp and Preetam for building this, and making life simpler for us at The Nestery! :) Show more
Our experience with the DelightChat team has been amazing. It is the perfect combination of a great product, a very simple and intuitive UI, and outstanding support. Whats even better is that they are constantly seeking to get better and to improve your experience. Kudos to Preetam and the team for such a good product and for being so customer centric. I only see them getting better and better! Show more
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