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DC: WhatsApp Marketing + API

4.8(Reviews)

Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. more Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid

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Key Features

  • Advanced automation capabilities
  • Advanced marketing capabilities
  • Advanced sales capabilities
  • Advanced support capabilities

Shopify App Installs

No install data available

Pricing Plans

Startup

$29 / month

Support Inbox: WA, IG, FB, Email, Chat, WhatsApp Broadcast Campaigns + Catalog, Abandoned Cart & Checkout Recovery on WA, COD Verification & COD to Prepaid Flows, Chatbot, Self-Service Widget, Mobile App, Free Green Tick Application, Shopify Flow Workflows Integration, GPT AI Assistant (10,000 free tokens/mo)

Choose Plan

Startup

$49 / month

Support Inbox: WA, IG, FB, Email, Chat, WhatsApp Broadcast Campaigns + Catalog, Abandoned Cart Recovery on WhatsApp, COD Verification & COD to Prepaid Flows, Chatbot, Self-Service Widget, Mobile App, Support + Marketing ROI Analytics, GPT AI Assistant (10,000 free tokens/mo), Optional: Back in Stock Alerts ($10/mo)

Choose Plan

Scale

$99 / month

Everything in Startup +, 20 Team Members, 10 Support Channels, 3 Shopify Stores, Free Green Tick Application, Shopify Flow: Custom Workflows, 1:1 Personalised Onboarding + WA Support, Optional: Back in Stock Alerts ($20/mo)

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Growth

$299 / month

Everything in Scale +, 50 Team Members, 25 Support Channels, Unlimited Shopify Stores, Dedicated Account Manager, Done For You Onboarding, Email, WA, Google Meet Support, Optional: Back in Stock Alerts ($30/mo)

Choose Plan

Frequently Asked Questions

What is DC: WhatsApp Marketing + API?

Automate WA marketing, broadcasts & cart recovery via WhatsApp API + AI-Powered Omnichannel Helpdesk DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. DelightChat is a CRM helping Shopify merchants automate support and marketing using the official WhatsApp Business API with green tick verification. Engage customers with automated & personalized messages to recover carts, confirm & convert COD orders, send order confirmations, review requests and auto-sync products to WA catalog. Our omnichannel helpdesk centralizes conversations from WA, IG, FB, Email, and Live Chat - helping teams respond faster with AI Assist, chatbot, smart routing. more Send segmented WhatsApp marketing broadcasts via Green Tick WhatsApp API number Manage WhatsApp chat in unified team inbox with Instagram, FB, Email & Live Chat Powerful WhatsApp automation with AI chatbot, AI assist, and canned responses Boost sales with WhatsApp abandoned cart & checkout, back in stock alerts Showcase products in WhatsApp Catalog, verify COD orders, and convert to prepaid

How much does DC: WhatsApp Marketing + API cost?

DC: WhatsApp Marketing + API offers multiple pricing tiers to fit different business needs: Startup: $29 / month, Startup: $49 / month, Scale: $99 / month, Growth: $299 / month.

Is DC: WhatsApp Marketing + API easy to set up?

Yes, DC: WhatsApp Marketing + API is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

DelightChat has revolutionized our approach to customer service. It has seamlessly integrated various communication platforms—from WhatsApp and emails to social media—ensuring that all our conversations and interactions are centralized in one convenient location. What I particularly appreciate is the ability to conduct internal communications within these chats, which greatly enhances our team's coordination and alignment. Show more

April 11, 2024
5.0

Best-in-segment service with top-notch omnichat and WhatsApp Business API integration. Show more

April 1, 2024
4.0

Good app and support Show more

March 27, 2024
5.0

Delightful experience with team DelightChat! We have been using DelightChat for over 2 years now and no other tool comes close to the being one stop solution for all our customer communication needs. It not only integrates with all social channels but also allows you to respond to DM’s and comments from Instagram and Facebook (be it from ads or organic). The WhatsApp integration is deep, we were able to not only set up user journey automations but also set up multiple chatbots. The Shops on WhatsApp is a game changer for upselling. And with targeted marketing on WhatsApp our customer retention has also gone up. I would say DelightChat is a MUST HAVE for all Shopify merchants. Bharath and his team are very helpful and responsive! KUDOS to them… Show more

March 19, 2024
5.0

easy to use & good support Show more

March 6, 2024

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