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Richpanel: AI Customer Support icon

Richpanel: AI Customer Support

4.6(102 Reviews)
Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform. The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. more Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox Self Service: Give customers instant answers, 24x7 with the self-service portal Hire AI Employees: Double your support capacity & add new capabilities Integrate your stack: Access data from your favorite apps directly in the inbox Measure & improve: Get actionable insights from your support data

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Key Features

Frequently Asked Questions

What is Richpanel: AI Customer Support?

Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform. The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. more Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox Self Service: Give customers instant answers, 24x7 with the self-service portal Hire AI Employees: Double your support capacity & add new capabilities Integrate your stack: Access data from your favorite apps directly in the inbox Measure & improve: Get actionable insights from your support data

How much does Richpanel: AI Customer Support cost?

Richpanel: AI Customer Support offers multiple pricing tiers to fit different business needs: PRO: $89 / month or $828/year and save 22%, PRO MAX: $119 / month or $1,188/year and save 17%.

Is Richpanel: AI Customer Support easy to set up?

Yes, Richpanel: AI Customer Support is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Always helpful. The social media moderator (AI) is dope. It gets the job done very well as long as you use the correct prompts. Richpanel is the way to go!

February 12, 2025
2.0

The "AI" feature is not all it's cracked up to be. It is NOT an AI chatbot that can answer customers' questions for them. It is not an AI that learns from previous conversations and drafts useful replies for you. It is basically just a weak version of ChatGPT that can help you draft a reply based ONLY ON your help topics that you've manually written, but still needs a human to review and send it. Even though the "AI" feature was the main reason I installed the app, I never use the AI feature. This makes Richpanel no better than any other helpdesk system as far as I can tell.

January 25, 2025
5.0

Great support!

December 3, 2024
5.0

We have been using for some time now, and loving it. So easy to have an overview of what the CS team is dealing with, the level of queries, and how we can add value for our customers. If we have a question, the team at RP is there quickly with help and an answer :-)

November 25, 2024
5.0

We have been using for some time now, and loving it. So easy to have an overview of what the CS team is dealing with, the level of queries, and how we can add value for our customers. If we have a question, the team at RP is there quickly with help and an answer :-)

November 25, 2024

Shopify App Installs

Weekly App Installs (Last 12 Weeks)
Total: 702
183 installs
183
W45
47 installs
47
W47
139 installs
139
W48
64 installs
64
W49
98 installs
98
W50
28 installs
28
W51
18 installs
W52
11 installs
W53
36 installs
36
W02
23 installs
23
W03
42 installs
42
W04
13 installs
W05

Pricing Plans

PRO

$89 / month or $828/year and save 22%

Email, Phone, Chat, Facebook, Instagram, AI Employees: Sidekick AI, Connect up to 2 Stores, Customer Support Reports

Choose Plan

PRO MAX

$119 / month or $1,188/year and save 17%

Everything in PRO, and:, SMS channel, Social Media AI, Customer Satisfaction Surveys, Multiple Brands

Choose Plan

Frequently Asked Questions

What is Richpanel: AI Customer Support?

Cut Costs, Reduce Tickets & Delight Your Customers With the AI-First Self-Service Platform. The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. The complete customer service platform. Automate repetitive queries with the Self-Service portal and let customers get instant resolutions 24x7. Manage all channels from one inbox. Improve productivity with AI powered replies. We provide FREE white glove migration and take you live in under 2 weeks. Book an demo on the website to learn more. Easily migrate from Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite & Sprout Social. more Manage all Channels: Email, Chat, Facebook DM, Instagram & Phone from one inbox Self Service: Give customers instant answers, 24x7 with the self-service portal Hire AI Employees: Double your support capacity & add new capabilities Integrate your stack: Access data from your favorite apps directly in the inbox Measure & improve: Get actionable insights from your support data

How much does Richpanel: AI Customer Support cost?

Richpanel: AI Customer Support offers multiple pricing tiers to fit different business needs: PRO: $89 / month or $828/year and save 22%, PRO MAX: $119 / month or $1,188/year and save 17%.

Is Richpanel: AI Customer Support easy to set up?

Yes, Richpanel: AI Customer Support is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Get Richpanel: AI Customer Support

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