Froonze VIP Loyalty & Wishlist

Froonze has been a great addition to our store. The team is extremely responsive and genuinely committed to making sure everything works exactly the way it should. They took the time to adjust the widgets so they blend perfectly with our storefront, which we really appreciate. The app itself is reliable and performs very well, so we’ve never had concerns about stability or speed. What really stands out is their willingness to help beyond their own product. They often share useful advice that benefits our store overall. If you're looking for a powerful app with features like loyalty programs, wishlists, customer portal and other tools to improve the customer experience, Froonze is definitely worth considering. Their team truly cares about their users.

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Froonze team exceeded our expectations. They go an extra mile the ensure all the widgets perfectly fit our store. We never had to worry about the app quality and performance. Sometimes they give us good advice that is not even relevant to their app. It feels like they are our partners. We recommend Froonze to anyone who wants to improve the overall customer journey via a powerful customer portal with many different functionalities, like loyalty, wishlist and more.

Still working through the app, but so far it is exactly what we need as a brand. The 5 star rating is due in part to the great customer service we receive. Quick answers with quick solutions! Look forward in unlocking all this app has to offer

I started to look for a loyalty app. It was a mess to find the 10 best apps. Either it was horrible expensive or to complicated to administrate. The froonze app gave me a very good first impression at the beginning. Therefor I decided to install and test this app. I started with the wishlist function to implement it in my shop, because the running current wishlist app had technical problems which the app owner could not fix it. The support team from froonze was open to listen to my requests and added additional functions which came not out of the box. Also, the adjustments within my Expanse theme (not coding, only to setup the style). Such kind of extensions was not possible to do it with other app wishlist providers. Now, I was very happy with the profession of the developers and support team. This was the reason to continue now with the loyalty function. Via an online video call, I got the first explanation how the system works and how to implement it. Furthermore, they did all customizations which I would like to have in a profession way. Out of the box it is running very well, also. If other customers given 5 stars, I would like to give 7 stars for the rating. I am from Germany, and I can recommend everyone who is looking for a wishlist and loyalty program to test the froonze app and to test the support itself. They are very friendly and open to understand my requests. I will go forward with such 2 functions and I will give an update in half a year. Best regards Norbert