CustomCat: Print on Demand

Custom Cat is amazing, that's the most import piece if you don't want to read a lot. Here's why it's amazing...We previously did in house print. It was tough to decide we needed to go hands off in order to grow. It was tough determining which POD would have the products we were used to, the quality we delivery, fair pricing and good fulfillment times. They have ALL of that AND amazing support. Not that you need/want to call in as their video tutorials are amazing but when you have to call in it is excellent. Our account manager, JT has walked us through some things like the implementation of the app for use with Shopify and it is clear that they value their consumers. Stop reading and try it for yourself!

The CustomCat team is fantastic! They're extremely helpful and knowledgeable. And I love that they have folks that answer the phone. At a time when so many companies don't even offer any phone support, CustomCat maintains that personal connection. I highly recommend CustomCat.

I really wanted to like this app. I found it after a search for t-shirt drop-shippers with Shopify integration. I designed 4 shirts with identical layouts and the process is not at all intuitive. You can't just duplicate a design on another style of shirt. After several days of trial and error, I finally got the products exported and I ordered a sample. It arrived within a reasonable time and was OK-ish. The sizing seems very odd (short torso and short arms but wide chest) and the shirt was super stiff when I first pulled it out of the packaging. After washing, it was fine. The print quality is OK but not great. My main issue is that the products once exported into Shopify no longer live on their website and if you want to make changes to your current products, you need to start from scratch and re-export. If you want to see your current costs for a product you have to search through a spreadsheet to find it. I contacted customer support several times and did get timely responses but overall, the experience leaves me wanting. I am definitely searching for an alternative.

Customcat has helped me take my small home business to the next level. Q4 2021 was my best yet because of quick turnaround and customer satisfaction. I can't wait to scale it even bigger this year. Alex is the man and I couldn't have had the success I am having now without his help!

Very fast fulfilment time, active Facebook community where issues are attended to in time. Great reviews from my customers