CustomCat: Print on Demand

CustomCat is one the best print on demand company out there. I have being using them fulfil my faith based apparel products for years. I love their customer service especially Mr. mike who goes extra mile to help you out. Their app is user friendly. They have variety of product to pick from compare to other print on demand company. Their printing quality is great, and no complain from my customers.

I have not found a POD app that makes building products and collections as simple as CustomCat. There selection of products is huge, their pricing is some of the lowest you'll find for the products they offer, and the support team is top notch. I highly recommend CustomCat.

We have used this app since the start of our company in 2018 and they have been amazing. The customer service is what sets them apart from other companies because they are so willing to help. Thanks again guys!

Update: Company stating it was our design rather than their quality standards. These same designs have been printed by several other print partners with no lack of quality. Customcat misprinted each item and the embroidery was pathetic. The replacement order had new issues that the first did not. Double printing our logo in one location is not an issue with our design as they say. We followed the exact positioning guidelines & yet this issue still occurred. If they had any quality control process in place these inconsistencies would have been caught prior to shipping. If opaque areas of our design were an issue, AGAIN quality control could have flagged this prior to printing. This could've been as simple as contacting the customer to give them an opportunity to modify their design. If we could add pictures we would. Placing the blame on the customer is ridiculous. Own your faults so you can fix/prevent this going forward. Buy a new embroidery machine, the one you have results in blocky childlike handwriting. Unbelievable that you can stand behind what you produce. __________Original Review Below__________ Placed a sample order before launching products on my store. The order took nearly a month to arrive! The print quality is awful. They must not check their products before shipping them to customers. The embroidery on the hat looked like a child's handwriting. The DTG shirts both came out botched. One had a misprinted line outside of the design area & the other duplicated the logo. You would think maybe this is a onetime flaw? No, they sent a reorder and it was just as bad, worse even. Both shirts had printing flaws in the same location as the first order and additional locations. The hat came out just as hideous as the first one. Absolutely terrible. So glad we didn't trust this company with our customer orders. We've had the same designs embroidered, printed & fulfilled by Printful & Printaura. The work by Printful & Printaura is flawless everytime. I cannot believe the lack of quality that Customcat produces. Why Shopify endorses them is beyond me. I would not use this company again if I was paid to. I don't recommend using this company to dropship your designs. If your customers receive the quality we did you will lose that customer guaranteed.

Thanks JT for helping me setup my account. I'm excited to start using CustomCat as my print on demand partner.