CJdropshipping: Much Faster

I love the application absolutely great and the customer support is at the topmost supportive level with all the necessary questions cleared and up to date always available 24/7!!

They very nice and do their job very quickly orders are shipped in max 3 days. Also responding right away. Totally recommend.

First of all, I want to clarify that my last agent Jessie is great, knowledgeable, and very helpful; she helped me to resolve most of the issues other agents created and the terrible service CJ provide. The problem and the reason of this review is because CJ start shipping your orders within the timeframe; then after you have a little bit of time with them, they start switching your 8-15 shipping method slowly (''which is the fastest they supposedly have'')to a 20 to 35 days in transit (several times longer or because of the long time, items get lost in transit often so you have to refund your customer but CJ will not refund you) They keep changing the shipping method and speed you paid for and you will not be able to do anything because they are still using '''''''''the supposed shipping method you paid for''''''' Then you start getting a ton of messages from your customers asking why their orders has not been delivered which yields to a bad review that you cannot hide or fix on your Facebook shop, etc. They WILL try to do anything and everything they can to avoid giving you a refund for orders placed and cancelled immediately, items damaged, etc. They start good so you can start using their app, but then later you will have all these issues and you will regret it.

The only reason I HAVE to use cjdropshipping is because AliExpress in banned in India. If you can use the latter however, don't mind switching, ever. You cannot talk to the manufacturers directly, and not all the agents available know what they're talking about. In fact, if you don't reply for 10 mins in chatbox because they told you to wait, conversation is closed automatically. It's pathetic really. The only reason the app has so many 5 star reviews is because every month agent asks you to write a review. They don't specify give 5 stars, but they do need screenshots so of course it feels weird sending screenshot to someone that bashes them. Everything is quite chaotic. The absolute worst part is that there are so many items on CJ that are out of stock or have just been stopped manufacturing. They still don't remove it from the platform. If you ask an agent prior, they might tell you that it's available (because like I said, not all of them know what they're talking about), and then after 8-9 days of the order being placed, they'll tell you that it's unavailable. It's been a headache. I wish AliExpress was available.

This is a real review not fake like 99% of the other reviews. It has been 1 month since we started using this app , they could only deliver 1 order out of 16 orders. Orders are showing no progress since more than 5 weeks. Customers are calling us everyday and we have no explanation to make. They only create an electronic shipping label but they do not actually ship the items. Stay away from this company, It is not worth to lose your hard earned reputation!!!