CJdropshipping: Much Faster

Not worth the problems and support is terrible. Ended up getting Shopify involved after a POD order came through my store. Customer submitted multiple images for 5 different customizable items (large order for me). CJ contacted me to request that I combine the jpg images into one file for each item. I was fully willing to do so. Tried clicking on images in my order dashboard but their app blocks that ability. CJ later instructed me to use their own order dashboard to download images. Their images were only 40x40 pixels so I had no control at that point. First they said they didn't have images at all, then they said they have them and won't combine files for me, now they are telling Shopify that they are waiting for the images from me altogether. After getting Shopify involved, no one from CJ is communicating with me anymore. Games.

i used cj since one and half years.. really great working with it specially my agent Yuki. she's the best helps me out with everything very professional and humble person i've ever seen

I started to use this recently. Their service is amazing. Especially, when I have any issues, questions, I can talk to their agent through chat and they are so helpful. Today as of April18th, the agent called, Mr. Jacob Zhao was very helpful. I have been using their service for couple of months and very satisfying.

Tiffany Chao was a very helpful agent, she takes the time to investigate an issue with some of my orders on hold. I would recommend her service to anyone for anything.

I am very disappointed with the service of this app in 2022, none of the orders I have placed have been sent. I contacted customer service and they only give you excuses that they are going to send the order, but nothing ever happens and I have upset customers who I have to refund them because this app does not do its job.