CJdropshipping: Much Faster

All 5 stars reviews are scam, as they are all for the customer services lousy support. It’s because all their agents are super disqualified Communication between agents & people handling orders, disputes, & tickets is super primitive. they display an utter lack of accountability & seem clueless about promptly & effectively resolving issues. Their claim of maintaining a warehouse for products is untrue, they have no accurate record of stock or knowledge about suppliers' inventory. This leads to constant changes in stock availability, shipping prices, & items being discontinued, resulting in customer dissatisfaction. As you may see when you start ordering products they might easily issue tickets to orders & say that products have been discontinued & they offer a different product that they think is the same or they will try to give you a refund. None of their product photos are up to date. Processing time on these orders is way beyond comprehension & the biggest mess around they did against me was charging me an extra 12$ & they changed my original shipping method to DHL then they increased the price 1.2$ extra & I paid it out of my own pocket as I care about my customers, after paying it they increased the DHL extra 24$, & of course your agent is always not there to help & when they answer they goes against you & never solve the issue, in the end I had to cancel the order & send an apology email for my customer. & today the same thing happened, indicating a lack of regard for customers' concerns & a willingness to manipulate shipping prices although almost everyday we receive a Logistics Price Adjustment Notice & like 90% of the time with a decrease of the shipping prices. apparently they fool us with not eliminating the shipping method that doesn’t comply with the product & then they increase the shipping prices & let you deal with the bad reviews & complains. Their shipping times are unreliable, making them an untrustworthy & poorly managed business. Any aspiring entrepreneurs are strongly advised to avoid dealing with this company & disregard any advertising or reviews associated with them specially youtubers who are apparently are affiliated or sponsored by them. The reviewer aims to warn others about this company's deceptive practices & encourages people they know to steer clear of this scam company.

The service was great! I always got help immediately and everything is perfect. I am very satisfied with my agent Sita Cui!

Very good support! Especially from Lori! Helped me set up bundles and really get my store started!!!

I'm relatively new to CJdropshipping and so far, I've had a positive experience with their customer support team. I've had the pleasure of interacting with several agents, all of whom have been exceptionally friendly and helpful. In particular, I recently had a chat with Chris Qian, and I was thoroughly impressed by his knowledge and assistance regarding packaging options, specifically the boxes and thank you cards. Chris was patient with me and took the time to explain the storage fee and provided valuable advice tailored to my needs as a newcomer in the business. If you're just starting out and looking for a reliable platform to source your products, I highly recommend giving CJdropshipping a try.

billy on the night staff was super helpful... i am still trying to make sense of such a departmentalized set up... thanks billy