CJdropshipping: Much Faster

We are pleased to provide a review for Leila Zhuang's exceptional assistance. Her responses were not only swift but also comprehensive, addressing all our queries effectively. Her efficiency and dedication in providing the answers we needed were truly commendable.

I had a some issues and a few questions while connecting the products to my store and Bruce Lin from CJdropshipping helped me out and solved everything. I really can’t thank him enough. He replies very quick and was always able to find an effective solution to any problem. Great customer service!!

A very professional service provided by helpful and responsive staff. CJ provides you with a personal agent, who you can talk to directly to assist and guide you through the process. My agent Ken has been a major help to me thus far.

As a first time user to the platform, I had some concerns about whether I had placed my first order correctly. However Lavinia Liang was extremely helpful today with my inquiry, she was able to dispel my concerns quickly & I look forward to working with her again in the future. _________________________________________________________ Today I had the pleasure of chatting with Kris Zeng. She was a tremendous help to me as I arranged our custom packaging. Kris was able to guide me through the steps & offered to assist me in finding a supplier that would work with our qty requirements. Thanks Kris for help today! It was greatly appreciated.

DONT USE!!! you cannot copy tracking numbers off the mobile app on iphone. secondly the user interface is very poor, confusing and hard to use. Additionally shipping is incredible expensive and almost never as fast as advertised. it is very hard to link it to your store and theres often fulfilment issues. the tracking information is very basic and never registers properly on shopify for whatever reason. And if you make a mistake in the shipping information it can take up to 2 weeks to change regardless of if your "agent" knows about it. And if you miss the expiry date your money will vanish into thin air with no refund available. I even had one order fail border security and sent back to the manufacturer without any notification. The amount of customers that won't do business with me again becuase of cj shipping issues would be massive i regret ever signing up. "the bitterness of poor quality remains long after the sweetness of low price is forgotten" just pay the extra to get a professional dropshipping service, don't bother with this. I lost $80 because i made a mistake with an orders address however i was unable to fix my mistake for 2 weeks and it slipped my mind, it then expired without any notification or warning my $80 vanished with no refund available. they then offered a $2 coupon on my next purchase after i called them out in their shortcomings... it's clear money comes before customer service and customer relations with this lot. try to find someone who actual cares and values relationships over $80... i will never purchase with them again.