CJdropshipping: Much Faster

Unconsciously, I have been using this platform for some time now, during which I have interacted with many customer service representatives. They have all been diligent, patient, and capable of assisting customers in resolving various issues. Speaking of one whom I greatly admire, her name is Yana. I believe she truly embodies the essence of customer service. Almost any time of the day, whenever I have a question, just a message on WhatsApp and she responds promptly. Moreover, her responses are thorough, demonstrating her willingness to invest time and effort into learning new knowledge and communication skills with customers. Additionally, she is enthusiastic, polite, and capable of resolving all kinds of issues comprehensively. Communicating with her feels like chatting with a long-time friend! Thanks Yana, you are great^^

I am pleased to link my Shopify store with CJ. I am very new and was nervous too when I listed my first product. I was confused at first but a wonderful person by the name Leah came to my rescue and assisted me by answering my questions that gave me courage to trust CJ products and services. Thank you Leah.

I'm leaving this review because CJ is impossible to work with for the time being as nothing is going right. I'm not even getting into the quality of products and their price feasibility because I haven't been able to give it enough time. But I will give CJ a chance to correct issues and will be open to removing this review if they perform the necessary fixes. So far they haven't been addressing their issues and indicate that they are not aware of their issues. I have already added about 500 items a few days ago and spent hours yesterday adding to queue a lot more. There is a glitch that doesn't let you do the following 1. List in bulk 2. List with the lowest shipping option 3. List with RRP correctly. The listings will display a price that causes you to lose money on a sale. 4. List correctly with your own set formula. The result price on Shopify is a miscalculation causing you a loss or a high price that will turn away customers. Moreso, I cannot believe that they don't have a feature to change prices automatically for listed products (other companies do). So you have a flawed and glitched price setting feature that you can't even attempt to correct once your items are listed. You would have to delete everything and start from scratch, only to find yourself in that endless loop. They also make it hard for you to find out a total you'd be paying to decide whether to adjust the price of a product their price setting feature messed up. So all in all it's NOT user-friendly by any means. Customer service has been addressed all issues specifically after I put in the time to elaborate. It's up to them whether they want to fix this and get back to me.

Very good help by Mrs Vita. Always there to answer my inquiries when needed. Really nice to work with you

Outstanding customer service! April Smith has been incredibly helpful, always responding promptly and finding solutions to any inquiries I have. With a fantastic product selection, competitive prices, and speedy shipping, I highly recommend this platform.