CollabPay: Multi Vendor Payout

quite tricky to setup, ui needs work, also i think it should be clearly stated that you cannot easily automatically pay collaborators out via paypal its not a feature on paypal by default you have to contact them and be approved, the alternative for payouts (stripe) is extremely complicated to setup. Also i am based in australia and i thought i would make the payouts in my collaborators local currency but the conversions dont work properly and instead its giving them my local total in their currency which is incorrect.

This app has great functionality and even greater potential. However, since changing ownership in mid/late 2024, it seems to have been neglected. While the support team was always helpful, there have been no updates for almost a year now. Some features no longer work as expected, and several promised improvements (advertised on the main dashboard for almost a year) have yet to materialise. It’s a real shame, the original developer must not be happy :(

We installed this a couple months ago, went through the setup process and confirmed everything was set up correctly. We ran our first collab with a another business we are very close to and it was a disaster. Payouts stalled and just appear pending, linked products are randomly being skipped in the reporting. I've emailed numerous times for help and just keep getting "we have passed this on to our developers" The last 3-4 times I have emailed I have just gotten no response. I really want this to work because if it works as described could be a great tool for us. However, support is terrible and functionality just isn't there. Edit: We are still working on getting this functioning correctly, but they have now been responsive and seemed to have figured out the functionality issue. We are going to continue testing.

This program is great. I have been using it to payout my collaborations with Non Profits and this makes it very easy to pay them out. Able to set custom rates for different tags. Really easy to use. Only thing that is a little complicated is the Stripe payment but once its all set up you shouldn't have to mess with it ever again. Customer service has been great and friendly. Recommend to at least try their product you wont be disapointed.

This team is awesome to work with. They are patient and answer all of my questions (which is many). They are receptive to feedback about what features to create or expand on. I feel like they actually care about what I'm asking for. I'm really happy I found this app and chose to go with it. It is such a time saver and has reduced my time communicating with our affiliates + showing them reports.