ClearSale Fraud Protection

ClearSale is a SCAM and a complete waste of money for nothing but a false sense of security. We have paid for Clearsale for 4 years. It's fine until you actually get a fraudulent chargeback. They will do whatever they can to AVOID PAYING YOU. As soon as you make a fraudulent chargeback claim they will DENY your claim right away, without any explanation. Then your multiple requests for information will largely go unanswered. They will try to ghost you. If you are persistent and keep pushing for answers they will look for ANY LOOPHOLE they can find to avoid paying you. SCAM!!!

I strongly advise anyone considering ClearSale to think twice before signing up. My experience with this company has been nothing short of frustrating and disappointing. They promised to protect my business from fraudulent transactions and assured me of secure, guaranteed sales. Instead, they failed to deliver on those promises. ClearSale took a significant amount of money from my account, yet when fraud actually occurred, they didn’t stand behind their guarantee or reimburse the losses. Communication was poor, and their customer service was completely unhelpful — every time I reached out, I was met with delays and excuses instead of real solutions. This company did not protect my business as advertised and left me feeling scammed. I’m sharing my experience so other business owners can avoid going through the same headache and financial loss I did.

Service is absolutely horrible. Asked to cancel some orders from cover and I was lied to about how many orders was 'not identified' but I showed them clearly we have been charged for them. And then we went on for about a full month of me asking for information of how the charged was calculated and everytime they try and send the document the link was broken, the request was blocked or some issue was happening where I cannot get access to the document. This is really starting to become a scam and hiding behind poor customer service will still charging me $2-3,000 every month. I was talking to Monalisa and she keeps reassuring me they are working asap and will fulfil my request but she keeps sending me broken links and leads me around in circles. I DO NOT RECOMMEND THEIR SERVICE

ClearSale Fraud Protection has been essential for our business in the US and Honduras. It gives us the peace of mind to focus on growth without the constant worry about fraud. The app works smoothly in the background, letting us avoid the stress of potential scams. Plus, the cost is fair for the level of protection it provides. ClearSale has become something we rely on every day. Show more

We have worked with Clearsale for over 4 years and their platform, customer service, and dev teams are all top notch. They have even handled special customization(s) that are important to our business. Show more