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Chatway Live Chat & WhatsApp icon

Chatway Live Chat & WhatsApp

4.9(Reviews)

Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp. Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS more Access Shopify cart, orders, coupons data & more through live chat support inbox Canned responses saved replies & FAQ for better live chat customer support Mobile apps for iOS & Android to live chat and provide customer support anywhere Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS Monitor inbox customer service chats & invite customer support chat agents

Key Features

  • Advanced support capabilities
  • Advanced customer capabilities

Shopify App Installs

No install data available

Pricing Plans

Free

Free

1 Agent, Unlimited Chats, FAQ in chat widget & Canned responses, WhatsApp, Messenger, SMS, & chat buttons, Facebook Messenger chat integration, Live chat widget customization, iOS & Android mobile chat applications, 30 Days chat history

Get Started Free

Pro

$15 / month or $108/year and save 40%

$9 per agent/month - invite your team, Unlimited live chat history, Live translation & multilingual widget, Private notes for live chat & reminders, Email integration, Page targeting & country targeting, Custom live chat icon, Tags, custom data & segments

Choose Plan

Frequently Asked Questions

What is Chatway Live Chat & WhatsApp?

Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp. Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS more Access Shopify cart, orders, coupons data & more through live chat support inbox Canned responses saved replies & FAQ for better live chat customer support Mobile apps for iOS & Android to live chat and provide customer support anywhere Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS Monitor inbox customer service chats & invite customer support chat agents

How much does Chatway Live Chat & WhatsApp cost?

Chatway Live Chat & WhatsApp offers multiple pricing tiers to fit different business needs: Free: Free, Pro: $15 / month or $108/year and save 40%.

Is Chatway Live Chat & WhatsApp easy to set up?

Yes, Chatway Live Chat & WhatsApp is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Inbox

October 16, 2024
5.0

I launched my new ebike Shopify webshop. I carried an accurate Live Chat App research out I finally installed Chatway. After some days of use, I'm so happy with my choice. It fully accomplish my needs in terms of communication with the website visitors. Definitely an easy and fluent way to manage with my potential customers. I strongly recommend this app for Shipify webshops.

October 9, 2024
5.0

It is an amazing live chat app to communicate with costumers and the in-built app is also great, you can answer costumers from your phone. The Setup is also easy and takes about 10 minutes.

October 7, 2024
5.0

So professional, we have everything we need.

October 3, 2024
5.0

I’ve been using Chatway for live chat customer support, and it has exceeded my expectations! The real-time engagement with customers has been seamless, thanks to its intuitive interface and robust features. I especially appreciate the mobile apps for iOS and Android, allowing my team to provide top-notch support from anywhere. The ability to save canned responses and FAQs has streamlined our workflow, making it easy to handle common queries quickly. Plus, the file-sharing and conversation history features give us a full picture of every interaction, helping us offer a more personalised experience. Overall, Chatway has significantly improved our customer support process, and I highly recommend it!

October 1, 2024

Get Chatway Live Chat & WhatsApp

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