Chatway Live Chat & WhatsApp
Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp. Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS more Access Shopify cart, orders, coupons data & more through live chat support inbox Canned responses saved replies & FAQ for better live chat customer support Mobile apps for iOS & Android to live chat and provide customer support anywhere Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS Monitor inbox customer service chats & invite customer support chat agents
Find Shopify Stores Using Chatway Live Chat & WhatsApp
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Key Features
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Pricing Plans
Free
1 Agent, Unlimited Chats, FAQ in chat widget & Canned responses, WhatsApp, Messenger, SMS, & chat buttons, Facebook Messenger chat integration, Live chat widget customization, iOS & Android mobile chat applications, 30 Days chat history
Get Started FreePro
$9 per agent/month - invite your team, Unlimited live chat history, Live translation & multilingual widget, Private notes for live chat & reminders, Email integration, Page targeting & country targeting, Custom live chat icon, Tags, custom data & segments
Choose PlanSolo
1 seat included, Everything in Free, and, Unlimited chat history, Real-time visitors insights, Email, Messenger & Instagram integration, Live translation & multilingual widget, Custom widget & agent visibility, Add more seats for $19/mo per seat
Choose PlanTeam
4 seats included, Everything in Solo, and, Automations & workflows, Add more seats for $19/mo per seat
Choose PlanPlus
10 seats included, Everything in Team, and, Multi-widget support, Multiple inboxes, Priority support, Add more seats for $19/mo per seat
Choose PlanFrequently Asked Questions
What is Chatway Live Chat & WhatsApp?
Live chat, helpdesk & FAQ app for live chat customer support. Live chat customer service & WhatsApp. Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS Provide customer service via live chat inbox widget, WhatsApp & FAQ. Offer customer service live chat help using Chatway live chat inbox. Support visitors using live chat canned responses. Using live chat inbox send offers based on past live chat conversations. Assign helpdesk chatbox agents to customer service conversations in your live chat box inbox. Offer customer support chat, WhatsApp & livechat inbox customer care experience. Our inbox live chat app is also available on Android & iOS more Access Shopify cart, orders, coupons data & more through live chat support inbox Canned responses saved replies & FAQ for better live chat customer support Mobile apps for iOS & Android to live chat and provide customer support anywhere Chat buttons like WhatsApp, Facebook Messenger, Instagram, Telegram, phone, SMS Monitor inbox customer service chats & invite customer support chat agents
How much does Chatway Live Chat & WhatsApp cost?
Chatway Live Chat & WhatsApp offers multiple pricing tiers to fit different business needs: Free: Free, Pro: $15 / month or $108/year and save 40%, Solo: $29 / month or $288/year and save 17%, Team: $79 / month or $780/year and save 18%, Plus: $149 / month or $1,428/year and save 20%.
Is Chatway Live Chat & WhatsApp easy to set up?
Yes, Chatway Live Chat & WhatsApp is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
The free plan has enough features so small businesses can work without paying for the pro plan. I like it. Since we installed this app, we have received many more messages from our customers. I highly recommend it.
Easy to use and reliable app
It's a great app. Good inbox function, Reliable, notifies expeditiously.
No review text provided.
As a small business owner, finding tools that genuinely enhance our customer service without adding complexity is crucial. That's exactly what we found with Chatway Live Chat Support! The integration into our Shopify store was seamless and straightforward. Right from the start, we noticed an improvement in customer engagement on our site. What really stands out is the ease with which our team can manage multiple conversations. The FAQ section is a fantastic feature that has significantly reduced repetitive inquiries, allowing us to focus on more complex customer needs. Moreover, the support team behind Chatway is just as responsive and helpful as their app promises to be for our customers. We've seen an increase in customer satisfaction scores, and feedback points to the chat feature as a big reason for that. We couldn't be happier with the performance and reliability of this app. Highly recommend it to any store looking to elevate their customer support game!
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