Chatty AI Chatbot & Live Chat

At first glance you may say "wow look at this cool app it has a ton of great reviews and features", but do not be fooled. The features pick and choose when they want to work and the support is mediocre at best. They pass things on to a different departments that work in time zones across the world so there is isn't any instant support. At sign up I was told instagram support was coming in 2 weeks. 4 weeks into using the software there is no instagram support. Emails do not always come through. They pick and choose when they want to come in. I would not recommend this for any company with heavy traffic as it will upset your customers. The reviews in my opinion are fake. They support agents help you setup the software and prey on simple minded users who are happy to give a review without actually using the product for sometime. After using it I would not recommend this product and do not believe it is a 5 star product. it is 2.5 at best with very limited features and a good looking ui.

Great experience, easy to use, and the free version is full of options and settings. Support is very quick and always helps with the problems I had. Thank you, Damian! :)

I've been impressed by the robust features Chatty has across the app. I found it while searching for solutions to add a neater customer FAQ page/help center to my site and ended up being surprised by how well developed its full customer-chat widget was. The ChatGPT integration for better automated customer support is a bonus. Plus, all these features are available on the Free plan, and the paid plans seem quite reasonable should I need to scale to add more support agents. The app's support team has been very responsive with helping me, as well. Thanks for the assistance, Damian.

Such a great app and the support was even better. Had a few edits that needed to be done and they were completed in a few seconds!!!

Outstanding Support from Hana! I recently reached out to Chatty's support team and had the pleasure of being assisted by Hana. Her response was incredibly fast, friendly, and helpful in every possible way. She took the time to thoroughly address my concerns, provide clear instructions, and ensure that everything was resolved to my satisfaction. What truly stood out was her friendly manner and dedication to making my experience smooth. If this is the standard of support that Chatty provides, I can confidently say they’ve set the bar high. Highly recommend both the app and their exceptional customer service!