Chat & sell directly on your store with the assistance of AI and automation. Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! Unlimited channels & messages. Mobile app on iOS and Android. Plus, 24/7 in-app support for all users. A turn-key AI customer service solution that adapts to any business, running within clicks! more Unify all conversations, customers, orders, and product catalogues. Access complete customer context, order history, and activity details. Enable direct sales via everyday messaging apps, converting visitors into leads. Ensure timely, personalized customer service and increase productivity.
Order tracking Shopify Apps
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AI chatbot and live chat for 24/7 customer support. One AI-powered helpdesk with an AI sales agent. No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced AI models, AI chatbot gives 24/7 customer support. It answers product questions, suggests products, and helps with order tracking - all while you're away. Manage customer service with your team from one unified AI help desk inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. No time to chat and sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. Powered by advanced AI models, AI chatbot gives 24/7 customer support. It answers product questions, suggests products, and helps with order tracking - all while you're away. Manage customer service with your team from one unified AI help desk inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever. more Livechat & AI chatbot: 24/7 customer support that sells more with AI sales agent AI helpdesk & chat inbox: Answer from FAQ page to checkout in any language Sales automation: Send proactive targeted messages based on visitor behavior Help desk: Create a help center so customers find answers on their own Mobile app: Keep track of every customer chat in one inbox, anywhere, anytime
Live chat, AI chatbot, FAQ & live chat for customer support. Live chat customer service & WhatsApp. Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage customer support conversations, use canned responses, create FAQs, and let AI agents answer common questions before handing chats to human agents when needed. Merchants can view past live chat conversations, follow up with visitors, and send relevant offers directly from the inbox, while managing support across web, Android, and iOS apps from one place Chatway helps merchants provide customer service through a live chat widget, shared helpdesk inbox, WhatsApp, and AI chatbot. Teams can manage customer support conversations, use canned responses, create FAQs, and let AI agents answer common questions before handing chats to human agents when needed. Merchants can view past live chat conversations, follow up with visitors, and send relevant offers directly from the inbox, while managing support across web, Android, and iOS apps from one place more Access Shopify cart, orders, coupons data & more through live chat support inbox AI chatbot, AI agent, chatbot agent for support, sales & customer service 24/7 Mobile apps for iOS & Android to live chat and provide customer support anywhere Manage live chat, WhatsApp Business, Facebook Messenger, Instagram DMs & email Canned responses saved replies & FAQ for better live chat customer support
Simplify your shipment process with label / waybil creation and automatic generation of tracking IDs With the CityPak Courier app you benefit from a quick and simplified shipment process enabling the creation of WayBills and send tracking IDs to your customers. With the CityPak Courier app you benefit from a quick and simplified shipment process enabling the creation of WayBills and send tracking IDs to your customers. more Automatic Rate Calculation Automatic WayBill Creation Automated Tracking ID
Product sourcing and auto-listing feature. Convenient and fast order fulfillment & delivery. Trending products recommendation with CJ's big-data powered system. Sales promotion under the auspices of marketing tools. Access to a professional agent with 24/7 online support. A variety of products at factory price, prepared to be listed to your store. Products and packaging customization (POD, OEM) with dropshipping service. Convenient order syncing & fulfillment service. Efficient local warehouse delivery service (general delivery time of 2-3 days). Trending products recommendation with CJ's big-data powered system. Sales promotion under the auspices of marketing tools. Access to a professional agent with 24/7 online support. A variety of products at factory price, prepared to be listed to your store. Products and packaging customization (POD, OEM) with dropshipping service. Convenient order syncing & fulfillment service. Efficient local warehouse delivery service (general delivery time of 2-3 days). more CJ products are supportive of DIY bundle products combination. The optimized shipping method will be automatically applied to your orders. Use the Shipping Calculation feature to measure shipping methods & costs. Product reviews are able to be imported to your stores. Import products on 1688, Taobao, AliExpress to your stores via Google extension.
Self-service order editing, post-purchase upsell product offers & validate shipping addresses Save time with self-service order editing & increase average order value with personalized AI post-purchase upsells. Let customers edit orders after checkout by updating addresses, adding or swapping products, changing quantities or product options, & canceling before fulfillment. Control edits with timed rules, order-specific permissions, & fraud prevention limits. Then show personalized product offers customers can add to their existing order in 1 click. No separate order or checkout required. Save time with self-service order editing & increase average order value with personalized AI post-purchase upsells. Let customers edit orders after checkout by updating addresses, adding or swapping products, changing quantities or product options, & canceling before fulfillment. Control edits with timed rules, order-specific permissions, & fraud prevention limits. Then show personalized product offers customers can add to their existing order in 1 click. No separate order or checkout required. more Self-Serve Editing: Change, edit order details, or cancel before fulfillment Edit Order Details: Update addresses, items, quantities, sizes, and colors Post-Purchase Upsells: Add personalized offers to existing orders in 1 click Custom Edit Controls: Set time limits, permissions, and fraud protections Connected Workflows: Integrate with Flow, ShipStation, NetSuite, and more
Automated returns & Exchanges with a self-serve portal, tracking, policies & analytics. ClickPost Returns & Exchanges streamlines return and exchange management with automation, refunds, and a self-serve portal. Customers get real-time tracking, automated updates, and quick refunds. Merchants manage all return and exchange requests in one dashboard with customisable policies, eligibility rules, and reasons. Detailed return analytics and reporting give insights to cut costs and boost repurchases. Setup is fast, with everything ready in under 30 minutes. ClickPost Returns & Exchanges streamlines return and exchange management with automation, refunds, and a self-serve portal. Customers get real-time tracking, automated updates, and quick refunds. Merchants manage all return and exchange requests in one dashboard with customisable policies, eligibility rules, and reasons. Detailed return analytics and reporting give insights to cut costs and boost repurchases. Setup is fast, with everything ready in under 30 minutes. more Automated self-serve portal for easy returns, exchanges & refunds. Dashboard to manage, track, and resolve return & exchange requests. Process refunds to via gift cards or original payment methods. Customizable return and exchange policies, rules, and eligibility. Analytics & reporting with insights on return and Exchange trends.
Reduce RTO COD, Verify COD via OTP, COD split payments upfront, add fees or convert COD to prepaid Reduce RTO and fake COD orders with COD King. Verify customers using OTP via SMS or WhatsApp, collect partial payments, convert COD to prepaid with discounts, add COD fees, and control COD availability with flexible rules. Recover abandoned carts, send branded notifications, and track performance with built-in analytics. Boost genuine orders, improve cash flow, and maximize profits. Complete integration for your whatsapp with branded whatsapp and COD work flows. Reduce RTO and fake COD orders with COD King. Verify customers using OTP via SMS or WhatsApp, collect partial payments, convert COD to prepaid with discounts, add COD fees, and control COD availability with flexible rules. Recover abandoned carts, send branded notifications, and track performance with built-in analytics. Boost genuine orders, improve cash flow, and maximize profits. Complete integration for your whatsapp with branded whatsapp and COD work flows. more OTP Verification – Verify COD orders via SMS/WhatsApp to reduce fake orders. Partial COD Payments – Collect advance payments to secure genuine orders. COD Fees – Add COD charges to encourage prepaid orders and reduce RTO. Flexible COD Rules – Show or hide COD by location, cart value or products. Branded Notifications – Send SMS & WhatsApp updates to improve engagement.
Create your Colissimo shipping labels, manage returns, and ship internationally in just a few clicks Manage all your Colissimo shipments directly from your Shopify admin. Official app developed with La Poste’s technical teams: create shipping labels in bulk, offer pickup points, automate returns, and generate CN23 customs documents for international shipments. Fully native Shopify integration with no duplicate data entry or third-party tools. Increase productivity and simplify your logistics with a reliable solution built for Shopify. Manage all your Colissimo shipments directly from your Shopify admin. Official app developed with La Poste’s technical teams: create shipping labels in bulk, offer pickup points, automate returns, and generate CN23 customs documents for international shipments. Fully native Shopify integration with no duplicate data entry or third-party tools. Increase productivity and simplify your logistics with a reliable solution built for Shopify. more Creation of labels (Home with or without signature, pickup points, DomTom) International shipping with generation of customs documents Shipment tracking from the customer account Partial shipment, generation of several labels for the same order Simplified management of returns from the back office or the customer account
Directly integrate your store with CCExpress Client Portal to skip out or manually creating orders. Our Colombo City Express plugin connects Sri Lankan merchants with our digital-first courier service. The integration automates order processing and delivery management, removing manual work for businesses of all sizes. Merchants can efficiently fulfill orders across Sri Lanka through our automated logistics system. Our Colombo City Express plugin connects Sri Lankan merchants with our digital-first courier service. The integration automates order processing and delivery management, removing manual work for businesses of all sizes. Merchants can efficiently fulfill orders across Sri Lanka through our automated logistics system. more Automatic order creation elimintating the need for manual creation. Automatic generation of shipping labels readily available to download. Securely integrate with CCExpress Delivery Systems.
Design and sell custom products effortlessly with US based print-on-demand dropshipping. Dreaming of launching your own custom apparel or home decor business? Whether it’s printed tees, jewelry or engraved tumblers, Completeful has you covered! As your trusted print-on-demand dropshipping partner, we handle the printing, packaging, and shipping—so you can focus on creativity and growing your brand. No inventory, no hassle—just your vision brought to life effortlessly. Take charge of your ideas, time, and income—start or scale your online business today with Completeful! Dreaming of launching your own custom apparel or home decor business? Whether it’s printed tees, jewelry or engraved tumblers, Completeful has you covered! As your trusted print-on-demand dropshipping partner, we handle the printing, packaging, and shipping—so you can focus on creativity and growing your brand. No inventory, no hassle—just your vision brought to life effortlessly. Take charge of your ideas, time, and income—start or scale your online business today with Completeful! more Product personalization. Allows your customers to personalize every product Mockup generator with unlimited backgrounds Manufacturing. Completely custom products made in house for you Custom packaging, upgraded shipping, and free mockups
Let customers upload payment proof & confirm manual transfers via a custom form page. Conform helps merchants who accept manual payments collect and verify payment confirmations easily. Customers fill out a confirmation form with their order number, email, name, and upload proof of payment. If the order matches Shopify data, the app adds a link to the image in the order timeline. Merchants can view all submitted confirmations in a dashboard to simplify tracking and processing. Conform helps merchants who accept manual payments collect and verify payment confirmations easily. Customers fill out a confirmation form with their order number, email, name, and upload proof of payment. If the order matches Shopify data, the app adds a link to the image in the order timeline. Merchants can view all submitted confirmations in a dashboard to simplify tracking and processing. more Reduce manual communication for bank transfer verification Avoid missing payment confirmations from customers Save time by auto-linking payment proofs to valid orders
Dropship 470+ Exceptional Print on Demand Products for your Boutique with Wholesale specialists Join our new exclusive program. Elevate your brand with luxurious, handmade products. Dropship manually under your own brand name, using our branding station. No inventory needed! Enjoy great offering on larger quantities, maintaining brand prominence. Seamlessly transition and explore future opportunities! Let's partner for exceptional quality and personalised support. Contact Customer Support for more info Join our new exclusive program. Elevate your brand with luxurious, handmade products. Dropship manually under your own brand name, using our branding station. No inventory needed! Enjoy great offering on larger quantities, maintaining brand prominence. Seamlessly transition and explore future opportunities! Let's partner for exceptional quality and personalised support. Contact Customer Support for more info more Product Range: 470+: Clothing, Homeware, Wall Art, Game Mats & more Sustainable | Premium Quality Products (470+) ready for dropshipping Worldwide Fast Fulfilment: Made on demand in 1-3 days. Delivered in 1-4 days Complete Branding Station. Fulfill all your dropship printing needs. Playmats & Mahjong Mats: Custom printed, made on demand
For Enterprise brands that have to be sure: Convi answers all topics based on store knowledge. The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first. The question nobody answers is the one that ends the visit. Convi answers from your own catalogue, pages, policies and FAQs, with product cards the shopper adds to the cart. In chat, the AI chatbot replies in the shopper's own language. It reads live Shopify data for order questions, and emails a code before a cancel or address change. What it cannot settle goes to your team, conversation summarized. Rehearse all of it in the Playground first. more Answer customers' questions instantly using AI trained on your store's own data. In Shopify Sidekick, fix unanswered questions and conflicting answers with FAQs. One Assistant across chat, WhatsApp, Instagram, Messenger and email. Let AI handle first-line support; escalate complex issues to your team's inbox. Support your global customers by chatting in multiple languages automatically.
Optimize order management & reduce user inquiries by assigning custom statuses to orders. Streamline order management & reduce user inquiries by assigning custom statuses to orders. With the Addify Order Statuses app, manually or automatically assign statuses to enhance tracking & improve the user experience. Using the app, create tailored statuses & assign them based on order value, quantity, or date. You can restrict visibility of statuses based on customer tags & products as well. Keep customers & admins in the loop with custom emails & let users track orders from the lookup page. Streamline order management & reduce user inquiries by assigning custom statuses to orders. With the Addify Order Statuses app, manually or automatically assign statuses to enhance tracking & improve the user experience. Using the app, create tailored statuses & assign them based on order value, quantity, or date. You can restrict visibility of statuses based on customer tags & products as well. Keep customers & admins in the loop with custom emails & let users track orders from the lookup page. more Manually or automatically assign custom statuses to multiple orders Auto-assign statuses to orders based on order quantity, amount, or date Limit status visibility by customer tags, products, and collections Send custom emails to users and admins to keep them informed Make instant status changes or schedule changes after a set time period
CowCow - an online platform for creative designers and art enthusiasts to showcase artwork & designs CowCow aims to be one of the most fun and easy to use e-commerce platforms where all our users can touch their creations. Individuality is something we focus on and it allows you to create your designs or works from other designers and turn these into production. Whether it is simply an image, artwork, or text, we can change your creative imagination into reality. All our products are made-to-order so the whole concept of mass production goes out the window on here. CowCow aims to be one of the most fun and easy to use e-commerce platforms where all our users can touch their creations. Individuality is something we focus on and it allows you to create your designs or works from other designers and turn these into production. Whether it is simply an image, artwork, or text, we can change your creative imagination into reality. All our products are made-to-order so the whole concept of mass production goes out the window on here. more Wide Variety of Product Selection Customization Autonomy Across Your Brand, Clothing Tag and Packaging No Inventory Required Over 1m pre-design products available for dropshipping User Friendly Design Tools For Easy Design Across All Products
Art prints on demand. Dropship gallery-quality art prints & frames with fast global shipping We make selling art prints online easy. Connect your website and we’ll dropship fine art prints and frames direct to your customers with fast global shipping, freeing you up to make art and focus on your marketing. Key to building long term customer relationships is creating a distinct brand. Not only is this memorable for the buyer, but it adds a degree of professionalism. We make this possible with our white-label service. We make selling art prints online easy. Connect your website and we’ll dropship fine art prints and frames direct to your customers with fast global shipping, freeing you up to make art and focus on your marketing. Key to building long term customer relationships is creating a distinct brand. Not only is this memorable for the buyer, but it adds a degree of professionalism. We make this possible with our white-label service. more Gallery quality fine art prints and FSC certified wood frames Fast fulfilment, rapid global shipping. Choose how we ship your orders Track limited editions with certificates of authenticity & signed prints Fully branded deliveries. Have your orders shipped as if you sent them yourself End-to-end carbon neutral service. That means your art sales are too!
Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. Crisp is an AI-powered e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to AI chatbot, live chat and other dedicated e-commerce features for customer support. Take advantage of Crisp to create the perfect experience for your e-commerce store. more Centralize 12 channels - emails, WhatsApp, Instagram DM, Messenger, Phone, ... Easy AI bots to human handover when AI falls short Dedicated FAQ builder that feeds AI Agents to build powerful chatbots Custom-trained AI agent to respond to customers as if they're part of your team Ready-to-use multichannel AI Agent that just need you to hit "publish"
Ctt Express Shipment Management. Manage your Ctt Express shipments easily. Integrate your customer's orders with Ctt Express. Order management, print labels, and tracking are fully integrated with Ctt Express systems. Save time thanks to our automatic shipment management processes. Integrate your customer's orders with Ctt Express. Order management, print labels, and tracking are fully integrated with Ctt Express systems. Save time thanks to our automatic shipment management processes. more Shipments creation Label generation Shipment tracking vía API
Product customizer that makes it easy for Print on Demand stores to sell personalized products. Customall is the ultimate product personalizer for Print on Demand (POD) store, designed to maximize efficiency & boost sales. With Customall, you can easily set up custom products, offering a wide range of personalization options for your customers. Our app connects with leading Print partners like Dreamship, Printify, Printway, Printful, Gearment to automate fulfillment. Plus, real-time previews ensure that your personalized products convert easily with less return. Customall is the ultimate product personalizer for Print on Demand (POD) store, designed to maximize efficiency & boost sales. With Customall, you can easily set up custom products, offering a wide range of personalization options for your customers. Our app connects with leading Print partners like Dreamship, Printify, Printway, Printful, Gearment to automate fulfillment. Plus, real-time previews ensure that your personalized products convert easily with less return. more Personalization options: custom texts, custom photo upload, clipart... Support text effects, background remover, face cutout... Create products with QR codes, star maps, calendars, and puzzle generators Let customers see design changes in real-time preview before they add to cart Automatically generate high-resolution files for manual or auto-fulfillment.
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About Order tracking Apps for Shopify
Order tracking apps are essential tools for Shopify merchants looking to enhance their store's functionality and improve customer experience. These specialized applications help store owners streamline operations, increase sales, and provide better service to their customers.
When choosing a order tracking app for your Shopify store, consider factors such as features, pricing, customer support, and compatibility with your theme and other apps. Reading reviews from other merchants can also provide valuable insights into the app's performance and reliability.
The apps listed on this page represent some of the best order tracking solutions available in the Shopify App Store. Each has been selected based on its functionality, user ratings, and overall value for Shopify merchants.