Carro: Collaborative Ecommerce

I find this APP functions well, but the process fails. Their messaging system does not work. Some suppliers do not respond while others ship from China directly and they don't reveal this at the start. We expect prompt shipping to our customers and so far, more than half we've connect with have failed. A quick calculation of the "commission" minus Carro's 5% take leaves very little once you consider the cost of marketing, shipping and returns. So, any Supplier offering less than 20% isn't in this for a partnership. Finally, as anyone in the business knows, in order to sell ingestibles (supplements) and topicals, these products need to be covered by insurance. These Supplier would have to specifically add your company to their insurance policy otherwise your company needs additional insurance to cover the liability to sell these products. This is above and beyond typical business insurance. Frankly, this part of the equation is a mess unless you are already in this category.

I love this app for helping me find other sustainable brands to add to my store that are a really nice complement to the products I have already! The support team is incredibly responsive and helpful! And I got to meet with my account rep who let me know that my AOV increases by $30 per order when a Carro item is added - which is awesome to know! I would highly recommend.

This app has been working perfectly for our ethical and sustainable marketplace, they are key to our model, solving our inventory and fulfillment issues with ease. Their customer support is so good that I almost LIKE having questions problems so that I can reach out and work with them. Definitely recommend, and if you're on the platform and sell socially or environmentally responsible products, look us up for a partnership! They make it so easy.

Carro has been a game changer in allowing us to rapidly expand our catalog with product from other brands. By adding accessories to our store, we've become a one stop shop for our customers. Additionally, we've significantly grown our sales and brand visibility by selling our product on partnering brands websites. It's been wonderful to get SuitShop in front of new audiences!

Carro has given us the opportunity to sell 200+ products to our customers that we would not have otherwise been able to carry — in 6 short weeks it has brought us a 40% increase in revenue for the same time period in 2020. Their service team is absolutely gold star and always available to help with any issues