Rewind Backups

Brittney has been wonderful in helping us integrate Rewind into our Shopify sites! She provides quick responses and thorough communication on how to setup Rewind and select the best plan for our business. Really appreciate all of her help!

We’re currently preparing for a system transition as we update our Shopify site, and Brittney Durston from Rewind has been an absolute standout throughout this process. From the start, Brittney provided thoughtful, detailed guidance that helped us understand what to expect and how to prepare effectively. She offered clear advice on best practices and troubleshooting strategies to help us avoid potential issues before they arise. Her proactive approach and depth of knowledge have given us real peace of mind as we move into this next phase. Even though we're still in the preparation stage, Brittney’s support has already made a significant impact. She’s professional, responsive, and truly invested in helping her clients succeed. We’re grateful for her partnership and highly recommend her and the Rewind team!

No issues with the product, but it's one of those Shopify expenses grows as you scale. I would avoid and try to find to find something that doesn't feel entitled to a royalty of your hard work.

Installed 3 years ago as a way to make sure I sleep at night but never had a need for it, and personally was slightly questioning the monthly cost. Yesterday we had an issue with an app uninstalling badly from our store resulting in us losing some functionality. An initial restore got most things sorted, reached out to the team and within 2 hours a full restore of other parts was done by the team and everything is up and running again.

Fantastic service! Very easy app that makes us feel assured that our store, orders and customer data is correctly backed up. Also great customer service :)