BSS B2B Wholesale Solution

The pricing structure of this app forces you to pay for the highest tier just to get all of the most basic features you should have for B2B. The ability to provide customers with tax exempt status is basic in B2B but you cannot offer that unless you are on the highest paid plan. Hopefully the devs see this review and adjust things, but based on the other reviews, it does not appear they will make any adjustments to the pricing tiers.

5 stars for the exemplary customer service and ease of app. Am somewhat cautions as I JUST started using, may revisit in a few months and share my experience. First impression - I would recommend for a start-up wholesale. The app is relatively straightforward, the customer service is outstanding, and it is proving to meet my needs.

The implementation of the BSS B2B app is almost complete. Super nice contact and taken step by step in creating the registration form, thanks so much for your help so far! :)

Terrible app, it is very complicated to set up and the support team took a long time to respond. If you use a custom theme, you need a special developer to implement the functions of the app. There is also no way to NOT charge a wholesale customer the VAT fee. When you apply a % discount for a customer across different markets, you need to manually enter a custom pricing for each product price, because the app is not able to automatically calculate the discounted price without the VAT %. We have wasted so many days trying to fix this and get this to work, all to no avail. You are much better off handling the orders manually or try out another app.

I had given this app 5 stars for having so many different functions. Unfortunately, the app is too invasive to the theme's code and any small change can break your website. I followed the team's instructions step by step to remove one of their functions safely, resulting in 404 pages when you clicked on any link or product. They apologised and fixed the issue first thing in the morning, but the result unfortunately is sloppy and my theme not as polished as it used to be and cannot be fixed through the editor. They take the liberty to change the appearance of certain aspects of the website to fix the issues at hand which I do not like.