BSS B2B Quotes & Quick Order

Emma and her team worked quickly to resolve an issue with our store, responding to our email request within the hour. They fixed the problem very quickly and kept our company updated by email so we always knew what was happening. Very easy to contact Emma and her team, thank you for your support. Show more

Amazing customer service by Joy. She helped me while I had to solve some stuff pretty quick to close an order with a customer. I really recommend the app. It works great! Show more

I am also using the B2B Portal app from them to have the Bulk Order quantity on the product pages and get the custom pricing in the same time. Greate compatibility that I am looking for. These apps are truely “all-in-one” apps with fantastic support. I look forward to growing our business with them! June Nguyen, Anh Duc Tran and Phong Bui Thanh were a great help to me. Show more

We are using several BSS commerce solution for our wholesale B2B business and are extremely happy with the customer support we received from Joy Nguyen, Nguyen Tien Hau, and Le Trung Dong. From minor HTML bugs to custom feature integration, the customer support was very responsive, kind, and able to resolve issues very quickly at all times. We will certainly continue using the solution and can only recommend it! It is generally very intuitive to use and the customer support for requests that go beyond intuitiveness is outstanding! Show more

Firstly, the customer service and responsiveness of the BSS team is outstanding. Emma was very helpful in answering all my questions and committed to helping me achieve the outcome I desired. I needed a little help implementing some code and styling and each request was met willingly and quickly. Special mention to Nguyen Ngoc Hai who assisted with the coding requests. There was initially a coding clash with my back-in-stock buttons on the product pages, but this was attended to immediately and fixed - a pleasant experience compared to other app developers. I required some assistance formatting my main portal information page and that was provided willingly and promptly. Much appreciated! I noticed some site speed reduction which is inevitable for a logged in wholesale customer due to the extra price calculations for tax considerations, but BSS were quick to eliminate for guest customers, so my retail store was unaffected. One overarching theme was the prompt communication and willingness to help, fix and explain anything I needed. I now have a fully operational wholesale portal and a team to assist me with any future questions or issues. They have a development team too where more specific customisations can be achieved for a fee, which I intend to explore. The portal integrates well with the B2B wholesale app. and I look forward to exploring the many other features of the portal in future. Show more