Attentive: AI‑led Email &SMS

We’ve used Attentive for over four years, and they’ve been a fantastic partner! The platform is intuitive and easy to use, the Attentive and White Glove teams are always helpful, and they continue to enhance their features and offerings.

Best customer service and ease of use compared to other companies providing the same service.

As the SMS channel evolves and becomes more competitive, Attentive is staying at the tip of the spear. Their dedication to innovation and the overall product offering is unmatched. With Black Friday and Holiday shopping just around the corner, we feel more confident then ever that we are set-up for success. SMS has quickly become one of most effective channels for not only campaign messaging, but two-way conversational marketing and we could not have seen the growth we have without the support from Attentive.

We’ve explored several SMS platforms over the years, and Attentive has been the easiest and most reliable by far. The Shopify integration was quick and intuitive. Everything synced perfectly without the usual manual setup or data-mapping headaches. What we appreciate most is the accuracy of their attribution. Attentive pulls in all the right data and gives a true picture of performance, rather than inflating revenue like many other platforms tend to do. It’s refreshing to finally have transparent reporting we can trust. Between the smooth setup, excellent customer support, and clean performance tracking, Attentive has been a huge upgrade for our team. Highly recommend.

Attentive has been a great addition to our marketing toolkit. The platform is intuitive, and provides clear insights that help us optimize our campaigns. Their customer support team is also super responsive and helpful. However, one downside is that we don’t have a dedicated account manager, which sometimes makes it harder to move fast or make adjustments. There are certain features or changes that can only be made through their team, which adds some extra steps and limits flexibility. Overall, Attentive is still a powerful tool that’s helped us improve engagement and conversions, but having more autonomy inside the platform would make it even better.