99minds Gift Card & Loyalty

If you're considering 99minds for your Gift Card and Loyalty needs, look no further! It is a true pleasure to work with a company that is so eager to make things easy for their clients. Anytime we have had an issue, they are so quick to respond and troubleshoot, and creatively resolve your issue or needs. Not to mention they are friendly and professional. They act as a partner to your brand, which is HUGE! You can't buy integrity like that. Our business operates as a subscription platform using Recharge, which doesn't allow giftcards to be used in the way we would like (that's not limited to 99minds, it's all gift cards). The 99minds team, without us asking, is actively trying to figure out how to solve our Gift Card accessibility needs with Recharge. They are really going the extra mile! And based on some of the ideas, I really hope Recharge gives them the support they need (not to mention, it would HELP Recharge to have a way to apply giftcards). In summary, there are many companies that act like they listen to you, but brush you off and say it can't be done. 99minds is the complete opposite of that - they are kind, motivated, and willing to help your customer experience because THEY CARE! Thanks for all you do, 99minds! Show more

99minds solves so many retailer problems, it's like you're getting five apps for the price of one! The loyalty program, coupons, and giftcards all integrate seamlessly with Shopify AND my brick and mortar point of sale system, Heartland Retail. (If you've ever dealt with customer confusion regarding in-store vs. online giftcards, points, or coupons, you know what an actual MIRACLE this is!) I was also able to work directly with the company's CEO, Pravin (who is AWESOME) to create a customized, tiered loyalty program, that engages new shoppers, while also rewarding my best customers. Whether via text message, email, or Zoom, Pravin is always available to help troubleshoot and answer all my questions--you can't ask for better customer service! Install this app, immediately! You won't regret it! Show more

I recently had the pleasure of working with the team at 99minds during our transition from WooCommerce to Shopify, and I must say, the customer service was outstanding. The team's expertise and professionalism made what could have been a complex process, incredibly smooth and hassle-free. They provided end-to-end support, ensuring that our gift card system was seamlessly integrated into our new Shopify platform. Their responsive and customer-centric approach made all the difference. Thank you, 99minds! Show more

We have been extremely happy with 99minds. We are using the gift card and loyalty program. For anyone using Heartland + Shopify and or Hyperspace this is the best way to integrate loyalty and gift cards to your business and take your customer satisfaction to the next level. Having the ability to utilize in-store and online gift cards and Loyalty that sync between Heartland and Shopify without spending a small fortune is a game changer. Pravin, Ankita and the whole team there have been wonderful to work with. I wish I knew about this set up years ago. Also, check out Hyperspace while you're at it if you need to sync inventory between Heartland and your ecom store. Another game changer. Show more

Thank you for your help and your time! 99minds has great customer service and now we understand better the software. Show more