Visually A/B Testing & CRO

Visually has been a great upgrade for our A/B testing and CRO workflow. The platform is stable, easy to use for both redirect and on-site tests, and the reporting and built-in guardrails give us confidence that tests are set up correctly and data is reliable. The best part has been the support. The team has been very hands-on in reviewing our tests, helping interpret statistical significance, and advising on how to structure future experiments (including AI-powered design changes and UTM-based landing page tests). Highly recommend Visually if you want both a strong tool and strong guidance.

Visually is very easy to use, and we’re really happy with the tool overall. Katie is lovely, and working with her support has been a real pleasure.

As much as this app has been insanely useful for unlocking capability and speed right out of the box, and as much as we’ve seen growth and increase after increase in our KPIs, the best part of this tool is honestly the people behind it. In the few months we've known each other Katie and the QA/support team are some of the best vendor partners I’ve worked with in a really long time. They’re responsive, thoughtful, and genuinely feel like an extension of our team. And we're not reaching out because something’s broken. It’s because once you see what’s possible, you want to do more, move faster, and keep pushing it further.

Absolutely avoid them. This has been one of the worst experiences I’ve had with an app. After installing their code, it caused major issues with our Shopify store. Orders weren’t coming through properly, and tags were being applied incorrectly. I reached out and asked for the code to be removed, but even that didn’t resolve the issues. Eventually, I went ahead and removed everything myself - only to find they had still left code embedded in the site. Completely unacceptable. For those looking to use this for marketing or to boost sales, I’d be extremely cautious. Based on what I’ve seen, there’s a high risk of completely false attribution, as their code is scattered all over the place. It’s going to cost you in more ways than one. I’ve reached out multiple times for help, and still haven’t had any meaningful response from their team. Absolutely horrendous. Avoid at all costs.

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