USO: Ultimate Special Offers

This app replaced one I was previously using (because SuppleApps bought the other one), and when I first set it up there were a few issues, some that were dealbreakers for me. I contacted support and they were awesome! They put their developers on it and now, three days later, I have something working even better than the original one did. They have responded to every email and I suspect even added functionality for me. I couldn't be happier! I'm still doing testing of it but I'm sure if I find anything they will take care of it :) Show more

Updated to 4 stars after working with Emily from Supple. She has been extremely helpful and understanding of the issues that we have had. We were able to fix our store to use Paypal with the app (note that the PayPal button will need to be removed from the cart screen, but PayPal will still work as a payment option at checkout. We are having another sale this weekend and intend to use the app again. If things run smoothly, I will upgrade our review to 5 stars. I am pretty disappointed with this app. The options for discounts are amazing, but in order for the app to work properly you have to remove PayPal Express checkout from your store (per Declan in customer support). This is not something that we can live with and it is not something that we were informed about prior to installing the app. Also, customer service is very slow. Many apps that we use have staff on hand at night and on the weekend to help with issues. Our discounts were not working for a Sunday only sale and it took 48 hours (plus 3 emails) to get any response at all. I am so disappointed because I thought this app was the solution we needed - but it was only a waste of time and an embarrassment to us for many customers that could not get our discount to work. Show more

I rewrite the comment again. It is an good app with many functions and reasonable pricing. 1. A big mistake occurred. They help to fix with short-term solution. Due to short term solution, I am not so confident about it. 2. A minor mistake occurred. They fixed it. 3. They fixed another problem not caused by them. 4. Because it took several days to fix all problems, I asked for extending trial period, they extended the trial. 5. Can't fix a minor mistake, but they said it is the limitation of Shopify. (decimal places of discounted price) Overall, the support team is helpful. I need to test it further. Show more

Excellent app offering a number of different sales techniques, that instantly boosted my sales conversions. There were some issues in the beginning, as this is a powerful app, just hang on in there whilst the support team fix any problems. I found the support excellent in providing a fast reply (I consider fast under 48hrs) and performing tweaks to make the app fit my theme. Highly recommended. Show more

Hope the new team is going to be good especially the server load... :) Thanks! Show more