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Sinch Engage: SMS, MMS and RCS icon

Sinch Engage: SMS, MMS and RCS

Unclaimed Listing
Managed by StoreCensus • Not verified
Turn browsers into buyers with SMS marketing automation, abandoned cart recovery, and 2-way texting Sinch Engage (formerly MessageMedia) helps Shopify merchants drive sales with SMS marketing and abandoned cart recovery. Send personalized campaigns, automate cart reminders, and manage 1:1 customer conversations directly from Shopify. Build automated workflows using Shopify Flow, capture subscribers with compliant opt-in tools, and track performance with clear revenue and ROI reporting across campaigns and automations. Install in minutes, connect your data, and start sending reliably at scale. Sinch Engage (formerly MessageMedia) helps Shopify merchants drive sales with SMS marketing and abandoned cart recovery. Send personalized campaigns, automate cart reminders, and manage 1:1 customer conversations directly from Shopify. Build automated workflows using Shopify Flow, capture subscribers with compliant opt-in tools, and track performance with clear revenue and ROI reporting across campaigns and automations. Install in minutes, connect your data, and start sending reliably at scale. more Run SMS, MMS, and RCS marketing campaigns to promote offers and drive more sales Recover abandoned carts with automated, personalized SMS reminders that convert Manage 2-way customer texting for sales, support, & post-purchase conversations Automate SMS workflows using Shopify Flow triggers across key store events Track revenue and ROI with reporting across campaigns, carts, and automations
3.9
11 reviews
0
Unverified Listing
Listing managed by: StoreCensus (not the developer)
Information last verified: Never

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Why Choose Sinch Engage: SMS, MMS and RCS?

Reduce Support Tickets

Automate customer communications and reduce WISMO inquiries by up to 40%

Branded Experience

Create fully customized tracking pages that match your brand identity

24/7 Support

Get help whenever you need it with round-the-clock customer support

Pricing Plans

Key Features

  • Advanced automation capabilities
  • Advanced reporting capabilities
  • Advanced workflow capabilities
  • Advanced marketing capabilities

Customer Reviews

3.9
11 reviews
Anonymous
2026-03-04

We run an ecommerce store and rely heavily on timely communication with customers, which is exactly why this app has been so disappointing. You are constantly logged out of the platform, and because of that you often miss notifications when customers send messages. For a messaging system, that makes it unreliable and difficult to use in a real business environment. Customer support has also been extremely poor. When issues arise it is very difficult to get any meaningful help or resolution. Overall the app feels unfinished and not suitable for businesses that depend on reliable customer communication. I would not recommend it.

Anonymous
2025-02-12

Our experience with Sinch has been nothing short of amazing. From the incredibly fast initial setup to their impressive speed to market, every step has been seamless. Their platform is user-friendly, and their attentive sales team and our account manager provides excellent support. On top of that, their competitive SMS rates and easy integration with other platforms make them a standout choice. Overall, we’re extremely satisfied with their product. Show more

Anonymous
2023-03-06

This app does not work. Have tried on several occasions to top up credit, just does nothing. Tried to remove an existing SMS campaign, cannot do it. Very bad design, no support. Stay away from this app. Show more

Anonymous
2022-12-20

Great app, and really incredible team who are so responsive to troubleshooting any issues and made the onboarding absolutely seamless! Show more

Anonymous
2022-08-31

Great user interface! MessageMedia's customer success is team is top notch, big shout out to Lawrence S for his continued guidance. Show more

Frequently Asked Questions

Shopify App Installs

No new installs recorded in the last 12 weeks

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Sinch Engage: SMS, MMS and RCS Market Intelligence

Active Installs

10

Market Penetration

0.0%

of 4,786,323 active stores

Sinch Engage: SMS, MMS and RCS | 2026 Reviews, Features & Pricing | Shopify App