SKU IQ for TikTok Shop or POS

HORRRRIBLE DO NOT USE!!!!!!! I recently opened up a new store and integrated SKUIQ to sync my Shopify and Square register, but in being so swamped I was not able to give it a go right away. Now 2 months later - I PAID FOR A YEARLY SUBSCRIPTION, I am being told their "terms" are only 30 days and no refunds....ummmm excuse me? How can you not refund someone that just paid $600 CAN for the year and could not even use it. Brutal customer service, my inventory does not sync... Another thing that it says in their terms is that just by using a credit card to pay you agree to them....again ummmmm?? Pretty fraudulent to me, I have put in a claim with my bank, but who knows Show more

I've tried several different apps to sync my Square POS to my Shopify store but this was the only one that has been successful. It's been a seamless integration and I recommend anyone trying to manage and sync inventories between platforms to stop looking elsewhere and try this one definitely. A customer service rep was available immediately and solved a sync problem I had with one of my Shopify store locations. Thank you Skuiq! Show more

I installed this a while back when Tik Tok Shop was new. I've sent over 10 emails to get support because this app messed up my Tik Tok shop and I am no longer able to edit nor add new products. I am writing this review and hope they will see this to reach out. I am beyond frustrated that they don't respond to any support emails. If you don't your shop to be messed up I would not install this app. Show more

Has lots of issues. Technical team isn't quick to get things fixed. Show more

We started with SKU IQ since they were the only game in town at the time for TTS. From the first interaction, we couldn't wait to switch off of SKU IQ. Initially we had questions about billing -- customer service talked down to us as if their extremely confusing pricing/billing page was our fault. They make it difficult to cancel. It's a multi-day process, so make sure you're trying to cancel well before your renewal date, otherwise they will refer to their terms of being non-refundable, rather than doing the right thing. PS -- The reviews here are incentivized (they offer $25 in exchange for a review), which I'm pretty sure is against Shopify TOS. I'm assuming that's where a lot of 5 stars are coming from. Show more