Route Protection and Tracking
Deliver premium post-purchase experiences—get shipping protection, tracking & more From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. more Shipping protection that gives your customers peace of mind at checkout Instant claims resolution that saves time, support costs & customer frustration Package tracking that extends your customer lifetime value Carbon neutral shipping that increases loyalty and protects the planet AI-powered product recommendations that boost revenue and drive orders
About Route Protection and Tracking
Deliver premium post-purchase experiences—get shipping protection, tracking & more From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. more Shipping protection that gives your customers peace of mind at checkout Instant claims resolution that saves time, support costs & customer frustration Package tracking that extends your customer lifetime value Carbon neutral shipping that increases loyalty and protects the planet AI-powered product recommendations that boost revenue and drive orders
Key Features
- Advanced support capabilities
- Advanced customer capabilities
Shopify App Installs
Frequently Asked Questions
What is Route Protection and Tracking?
Deliver premium post-purchase experiences—get shipping protection, tracking & more From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. From delivery to re-discovery, Route protects brands and their customers with licensed shipping protection, fast issue resolution, package tracking, carbon neutral shipping, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability. more Shipping protection that gives your customers peace of mind at checkout Instant claims resolution that saves time, support costs & customer frustration Package tracking that extends your customer lifetime value Carbon neutral shipping that increases loyalty and protects the planet AI-powered product recommendations that boost revenue and drive orders
How much does Route Protection and Tracking cost?
Route Protection and Tracking offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.
Is Route Protection and Tracking easy to set up?
Yes, Route Protection and Tracking is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Pretty great for what it does. We haven't had any issues with it really and our customers really seem to like it. We've only seem one or two actual claims come through but both were handled quickly and the customers were happy! Show more
Very easy to install, great customer service and implementation team, and glad to be able to offer it to our customers for peace of mind when ordering from us. Show more
If I could, I would rate 0 stars, as the only thing this app did is to charge my customers extra and not provide any help or refund, as claimed. I have yet to receive any reply from them on any of the emails I have sent. My customers have only received generic replies that only frustrated them further. Was very hyped about it, but was proven to be a horrible experience. Show more
Update: Changing our review from two stars to four. Route reached out with an apology and assured us that they have hired more customer service reps to help process the high number of claims they are receiving due to the pandemic. The errors from our previous claims have been corrected and new claims have been processed in a timely manner. It seems they have addressed their issues and are back to functioning normally. -------------------------------------------------- Before Covid this insurance was a dream come true for us, they took care of customer claims quickly and efficiently, saving us both time and lost revenue. However, since Covid customer claims are being processed incorrectly resulting in us having to cover the losses ourselves. We are disabling the app for now and hope Route is able to fix their issues and get back to running smoothly again! Show more
LOVE ROUTE! During all that is happening in the world lots of packages are getting lost or stolen and they have been so great to help my customers! HIGHLY recommend they have helped my customers feel taken care of! Show more
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