
Rich Returns & Exchanges
Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. more Easy, branded return portal for faster processing Mobile returns through the Shop app Automatic rules and emails for returns and exchanges Prepaid shipping labels for smooth returns Connect with systems like ERP, IMS, CRM, and 3PL
Key Features
- Advanced integration capabilities
- Advanced customer capabilities
- Advanced email capabilities
Shopify App Installs
No install data available
Pricing Plans
Standard
10 monthly returns ($1 per extra return), Branded Returns Portal, Automated Prepaid Return Labels, Customer Notifications, Custom Return Reasons
Choose PlanPro
50 monthly returns $0.75 per extra, All Standard Features, Variant Exchanges, ResolutionHub, Analytics, Multi-Language Portal, CSV Export
Choose PlanPremium
100 monthly returns $0.5 per extra, All Pro Features, Advanced Rules (10 included), Reports & Trends, Auto-Refunds, Automatic Exchanges
Choose PlanPlus
500+ monthly returns (scalable), All Premium Features, Custom Domain, International Labels, Auto-Tracking, API Access, Stripe Integration
Choose PlanFrequently Asked Questions
What is Rich Returns & Exchanges?
Make returns simple: automatic refunds, exchanges, store credit, labels, and Shop app integration Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. Save time and keep customers happy with easy returns and exchanges. Create a branded return portal that connects to your store and the Shop app. Let shoppers handle returns fast and swap products instead of asking for refunds. Print prepaid return labels from 100+ carriers. Send automatic emails so customers always know what’s happening. more Easy, branded return portal for faster processing Mobile returns through the Shop app Automatic rules and emails for returns and exchanges Prepaid shipping labels for smooth returns Connect with systems like ERP, IMS, CRM, and 3PL
How much does Rich Returns & Exchanges cost?
Rich Returns & Exchanges offers multiple pricing tiers to fit different business needs: Standard: $19 / month, Pro: $39 / month, Premium: $99 / month, Plus: $199 / month.
Is Rich Returns & Exchanges easy to set up?
Yes, Rich Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Very quick responses. Show more
Great solution that can scale with you as your business grows. Gives you all the tools to provide a seamless returns and exchanges experience to customers. Also, very insightful data to help you improve. Show more
Excellent app and even better customer support! Very easy to set-up and get going and if you have any questions, the team is very responsive and supportive! Highly recommend with no reservations! Show more
Very easy to use, and customer support is helpful and responsive! Show more
Fast and always insightful and helpful responses to any and all queries. I've been using rich returns for years - longer than any other app. They have been unwavering and consistent in their quality and customer support. The product works well and more than meets our needs. Show more
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