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Rich Returns & Exchanges

4.9(Reviews)

Simplify returns: automated refunds, exchanges, store credit, prepaid labels, & Shop app integration Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. more Self-service, custom-branded return portal to reduce return processing time Offer a mobile-first experience with returns in Shop App checkout Automate rules & emails for your return policy, exchange terms, and updates. Automate shipping return labels to make the entire process smooth for customers Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems

About Rich Returns & Exchanges

Simplify returns: automated refunds, exchanges, store credit, prepaid labels, & Shop app integration Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. more Self-service, custom-branded return portal to reduce return processing time Offer a mobile-first experience with returns in Shop App checkout Automate rules & emails for your return policy, exchange terms, and updates. Automate shipping return labels to make the entire process smooth for customers Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems

Key Features

  • Advanced integration capabilities
  • Advanced customer capabilities
  • Advanced email capabilities

Shopify App Installs

No install data available

Frequently Asked Questions

What is Rich Returns & Exchanges?

Simplify returns: automated refunds, exchanges, store credit, prepaid labels, & Shop app integration Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. Streamline your returns & exchanges to save valuable time and improve customer satisfaction. Create a custom-branded returns portal that directly integrates with your store & the Shop app, allowing customers to process returns and exchanges quickly. You can suggest exchanges instead of returns to recapture potential lost revenue. Automatically generate prepaid return labels from 100+ carriers worldwide. Keep your customers informed with automated emails. more Self-service, custom-branded return portal to reduce return processing time Offer a mobile-first experience with returns in Shop App checkout Automate rules & emails for your return policy, exchange terms, and updates. Automate shipping return labels to make the entire process smooth for customers Easily integrate into your business processes like ERP, IMS, CRM, & 3PL systems

How much does Rich Returns & Exchanges cost?

Rich Returns & Exchanges offers multiple pricing tiers to fit different business needs. Free: $0, Pro: $29, Enterprise: $99.

Is Rich Returns & Exchanges easy to set up?

Yes, Rich Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.

Customer Reviews

5.0

Excellent app and even better customer support! Very easy to set-up and get going and if you have any questions, the team is very responsive and supportive! Highly recommend with no reservations! Show more

February 7, 2024
5.0

Very easy to use, and customer support is helpful and responsive! Show more

January 11, 2024
5.0

Fast and always insightful and helpful responses to any and all queries. I've been using rich returns for years - longer than any other app. They have been unwavering and consistent in their quality and customer support. The product works well and more than meets our needs. Show more

January 4, 2024
5.0

We have only had best experience using the app. Not only that, Andrej from the support is super helpful when we experience any issue. Highly recommended to any merchants who want to take their return game to the next level! Show more

December 20, 2023
5.0

Support has been great! I'm new to Shopify and therefor new to Rich Returns. Andrej from support provided EXCELLENT service and stood by to help me solve some setup problems. Even when I was finished, or thought I was finished, he proactively monitored my account for problems and reached out with the solution right away. So far I am very impressed with the product & service! Show more

October 5, 2023

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