REVIEWS.io Product Reviews App

Stay well clear! I downloaded this app as I wanted to show all product reviews on every product page. I contacted customer services via email with the correct csv required to upload my previous reviews. They informed me they needed more information and if I wishes to upload more reviews it would be $99. This service is actually free with many other apps. They also sent me an email 20 minutes later, before enabling me to reply, saying they were wrapping up the conversation! Why?!? Give at least 24 hours for an email response, it’s not like I was wasting time on a live chat. I then deleted the app and I was called several times about why I had done so. I explained I did not want to discuss it further and blocked the number. They then persistently continued to call me from other numbers and left voice mail messages asking about my business goals. Absolutely appalling after I stated I no longer wanted to work with them. I have now used Fera.ai with no charges, easy to install (so haven’t needed to contact customer service) and app appeared exactly where and how I wished without editing any code. Show more

We have been using this app for a almost a year.Like this app and we are very happy to upgrade our plan.The reviews help us to grow.I like the invitation settings and we have a good conversion rate.I also have submited requests to add new features,they are pretty helpful to handle for me.Staffs like Andrew,Comerson,Mollie all have assisted me with the problems.Thank you all for your professional help. Show more

Great reviews platform with many functionalities, easy user interface and the customer service is great! Any issue they will sort out asap. Recommended! Show more

Amador and their team have been super helpful all along the way: from importing our existing reviews, to setting up review collection flows, and explaining the Google Rich Snippets. They helped implement their code when I was having trouble, and they even stylized it to fit our branding. Show more

I needed to export the CSV of all reviews on this platform before uninstalling the app (it's pretty pricey when compared to competitors), only to be advised that in order to export reviews I am required to UPGRADE to the next business plan. This is unheard of. I'd do my homework and avoid. UPDATE: I was not told that exporting reviews were possible without paying UNTIL I left this review. The below is the email I received from Reviews.io when I initially asked for the reviews to be exported: Hi Sarah, Thank you for getting back to me. As per conversation with my colleagues in the Sydney office, you can export your reviews but would need to upgrade to our Growing Business Plan , which can be done within the dashboard. Vilash from REVIEWS.io Show more