ReturnX: Returns & Exchanges
Manage returns and exchanges effortlessly with return label automation, custom branded Return Portal Say goodbye to return headaches with our user-friendly return and exchange app. With our customizable Return Portal, managing returns and exchanges is super easy. Our one-click return label generation with EasyPost, Shippo, Parcel2Go, InPost, DHL, DPD, and AI-powered analytics provides a revolutionary post-purchase experience for both you and your customers. We provide plug-and-play integrations to save you time and maximize ROI, elevating your post-purchase experience. Say goodbye to return headaches with our user-friendly return and exchange app. With our customizable Return Portal, managing returns and exchanges is super easy. Our one-click return label generation with EasyPost, Shippo, Parcel2Go, InPost, DHL, DPD, and AI-powered analytics provides a revolutionary post-purchase experience for both you and your customers. We provide plug-and-play integrations to save you time and maximize ROI, elevating your post-purchase experience. more Save Hours with Auto Return and Exchange Portal and Return Label Generation Retain Revenue by Promoting Refunds via Gift Cards and Store Credit Double Your Return Profits with AI Analytics and a Detailed Merchant Dashboard Keep Your Customers Updated with Emails About Their Return Requests and Labels Collect Upsell Amounts & Handling Charges for Exchanges.
Key Features
- Advanced automation capabilities
- Advanced integration capabilities
- Advanced analytics capabilities
- Advanced dashboard capabilities
Shopify App Installs
Pricing Plans
Explore
5 Free Returns, One Click Order Creation, One Click Refund, Customizable Return Portal, Shipping Integrations, Customer Emails, Multi-Languages
Get Started FreeStarter
80 returns/month, Everything in Explore +, Gift Card Refunds, Custom Returns Policies, Automated Refunds, AI Analytics
Choose PlanGrowth
180 Returns/month, Everything in Starter Plan +, Custom Branding, Remove ReturnX Branding, Multiple Languages, Export Analytics, Priority Support
Choose PlanScale
500 Returns/month, Everything in Growth Plan +, Automation, OMS/WMS Integrations, Custom Solutions, Dedicated Account Manager
Choose PlanFrequently Asked Questions
What is ReturnX: Returns & Exchanges?
Manage returns and exchanges effortlessly with return label automation, custom branded Return Portal Say goodbye to return headaches with our user-friendly return and exchange app. With our customizable Return Portal, managing returns and exchanges is super easy. Our one-click return label generation with EasyPost, Shippo, Parcel2Go, InPost, DHL, DPD, and AI-powered analytics provides a revolutionary post-purchase experience for both you and your customers. We provide plug-and-play integrations to save you time and maximize ROI, elevating your post-purchase experience. Say goodbye to return headaches with our user-friendly return and exchange app. With our customizable Return Portal, managing returns and exchanges is super easy. Our one-click return label generation with EasyPost, Shippo, Parcel2Go, InPost, DHL, DPD, and AI-powered analytics provides a revolutionary post-purchase experience for both you and your customers. We provide plug-and-play integrations to save you time and maximize ROI, elevating your post-purchase experience. more Save Hours with Auto Return and Exchange Portal and Return Label Generation Retain Revenue by Promoting Refunds via Gift Cards and Store Credit Double Your Return Profits with AI Analytics and a Detailed Merchant Dashboard Keep Your Customers Updated with Emails About Their Return Requests and Labels Collect Upsell Amounts & Handling Charges for Exchanges.
How much does ReturnX: Returns & Exchanges cost?
ReturnX: Returns & Exchanges offers multiple pricing tiers to fit different business needs: Explore: Free, Starter: $39 / month or $374/year and save 20%, Growth: $69 / month or $662/year and save 20%, Scale: $169 / month or $1,620/year and save 20%.
Is ReturnX: Returns & Exchanges easy to set up?
Yes, ReturnX: Returns & Exchanges is designed to be user-friendly and easy to set up. The app integrates seamlessly with your Shopify store, and most users can get started within minutes.
Customer Reviews
Best App Ever for return Show more
One of the easy app with great UI. The support is great. Any brand that is on their growth stage must use ReturnX Show more
We had some issues in the beginning but we figured out gradually. The customer support is great. Yash and his team always give us priority support and we are able to save 80% of the time we wasted doing returns manually. The team’s ability to provide customization is great. Currently we are processing 1000+ returns over the month and the impact is superb. Show more
Aplikacja kompletnie nie nadaje się do obsługi zwrotów na polskim rynku. Brak wsparcia dla zwrotów za pobraniem to poważne zaniedbanie, biorąc pod uwagę, jak popularna jest ta forma płatności. To wręcz absurdalne, że tak kluczowa informacja nie jest dostępna od początku, a dowiadujesz się o tym dopiero w trakcie użytkowania lub – co gorsza – od sfrustrowanych klientów. Sama obsługa aplikacji jest uciążliwa i toporna. Każdy produkt trzeba zgłaszać do zwrotu oddzielnie, wybierając osobno powód, co przy większych zamówieniach staje się prawdziwym koszmarem. Klienci szybko się poddają, bo cały proces trwa zbyt długo i jest nieintuicyjny. Na dodatek, po całym tym wysiłku, klient musi jeszcze ręcznie zgłosić zwrot, aby otrzymać etykietę – co często zostaje przez nich pominięte, generując nam dodatkową pracę. Aplikacja jest pełna błędów, regularnie się zawiesza.Integracja z InPost wymaga najwyższego abonamentu... Obniżenie abonamentu spowodowało wyłącznie automatycznej akceptacji zwrotów i automatyczne tworzenie etykiet. Pomimo, że ta funkcjonalność jest w planie Growth. Dowiedzieliśmy się o tym dopiero po zmianie planu – bez jakiegokolwiek ostrzeżenia od twórców i niezgodnie z ich własną ofertą. W efekcie, musieliśmy akceptować zwroty ręcznie i samodzielnie tworzyć etykiety, co doprowadziło do zaległości i negatywnych opinii od mniej cierpliwych klientów. Show more
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